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Decisions

The Information Commissioner publishes the final reports on her investigations on this website when she deems them to be of value in providing guidance to both institutions and complainants.

The Office of the Information Commissioner has established the Decisions Database to enable users to search final reports and other decisions, which outline the reasons and principles behind the Commissioner’s decisions and filter them using a number of criteria.

This database is updated regularly and continues to grow as more final reports, decisions and orders are added. The dates indicated refer to the date on which the decision was rendered.

Institutions are legally obliged to abide by an order from the Commissioner unless they apply to the Federal Court for a review of the matter that is the subject of the order. The Access to Information Act does not provide any other alternative to complying with the order. 

To learn more about the Information Commissioner’s orders, please visit our Frequently asked questions.

Other Corporate publications are available on the website.

Filters
Decision Type

771 decisions found

Sep 13
2024

National Defence, 5823-04839

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2023-01882
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of this final report.
Read more
Sep 13
2024

National Defence, 5824-00183

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2023-02106
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 60 business days after the date of the final report.
Read more
Sep 13
2024

National Defence, 5824-00081

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2023-01945
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business days after the date of the final report.
Read more
Sep 13
2024

Health Canada, 5823-02319

Institution
Health Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2023-000586
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 60th business day following receipt of the final report.
Read more
Sep 12
2024

Health Canada, 5823-02321

Institution
Health Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2023-000684
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 60th business day following the receipt of the final report.
Read more
Sep 12
2024

Canadian Heritage (Re), 2024 OIC 66

Institution
Canadian Heritage
Section of the Act
30(1)(a)
Decision Type
Order
Final report
Summary

The complainant alleged that Canadian Heritage (PCH) had not conducted reasonable searches for records in response to multiple access request under the Access to Information Act. The requests were all made in 2023 for records related to specific registered lobbying communications that took place in 2020 and 2021. The allegations fall under paragraph 30(1)(a) of the Act.

The Information Commissioner found that, although the Offices of Primary Interest (OPI) tasked with searching for records fulfilled their obligations under the Act, PCH has not demonstrated that it has tasked all of the OPIs most likely to hold records relevant to each of these access requests.

The Information Commissioner ordered PCH to: task the relevant OPIs, conduct a new search for records, give access to any additional responsive records and provide a new response to the complainant for each access request.

PCH gave notice to the Commissioner that it would implement all thirteen of the orders.

The complaints are well founded.

Full Text
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Sep 11
2024

Library and Archives Canada, 5822-05377

Institution
Library and Archives Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2021-09147
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of this final report.
Read more
Sep 11
2024

National Defence, 5823-04637

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2023-01918
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business days after the date of the final report.
Read more
Sep 11
2024

Transport Canada, 5823-04208

Institution
Transport Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2023-00473
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 36th business day following receipt of the final report.
Read more
Sep 11
2024

Library and Archives Canada, 5822-05377

Institution
Library and Archives Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2021-09147
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of the final report.
Read more
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