The OIC must provide accommodations to individuals with needs related to the prohibited grounds of discrimination under the Canadian Human Rights Act and who request services from the OIC related to complaints, investigations and applications from institutions to receive the Information Commissioner’s approval to decline to act on access requests. The OIC must provide accommodation up to the point of undue hardship and subject to the principles of procedural fairness and natural justice.

To request accommodation for a need related to one of the prohibited grounds of discrimination, or if you have questions about accommodation, first review Policy: accommodation when receiving services from the Office of the Information Commissioner and then contact the OIC accordingly.

Provide feedback

Accessibility Plan

The OIC’S Accessibility plan outlines concrete actions that will enable the organization to contribute to the goal of an accessible and barrier-free Canada.

Progress Report

The OIC’s Progress Report outlines the organization’s achievements in implementing its Accessibility Plan.

Feedback process

Different ways to provide feedback and how to access alternate formats.

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