Decisions

The Information Commissioner publishes the final reports on her investigations on this website when she deems them to be of value in providing guidance to both institutions and complainants.

The Office of the Information Commissioner has established the Decisions Database to enable users to search final reports and other decisions, which outline the reasons and principles behind the Commissioner’s decisions and filter them using a number of criteria.

This database is updated regularly and continues to grow as more final reports, decisions and orders are added. The dates indicated refer to the date on which the decision was rendered.

Institutions are legally obliged to abide by an order from the Commissioner unless they apply to the Federal Court for a review of the matter that is the subject of the order. The Access to Information Act does not provide any other alternative to complying with the order. 

To learn more about the Information Commissioner’s orders, please visit our Frequently asked questions.

Other Corporate publications are available on the website.

Filters
Decision Type

695 decisions found

Apr 11
2024

Global Affairs Canada, 5823-01839

Institution
Global Affairs Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2023-00217
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 36th business day following the receipt of my final report.
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Apr 8
2024

Privy Council Office, 5822-01984

Institution
Privy Council Office
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-00029
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of the final report.
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Apr 5
2024

Global Affairs Canada, 5823-00797

Institution
Global Affairs Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2020-00116
Did the institution give notice it would implement the order?
No response
Summary
Order: provide a complete response to the access request no later than the 36th business day following the date of this final report.
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Apr 5
2024

Fisheries and Oceans Canada, 5823-00334

Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-00722
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 120th business day after receipt of the final report.
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Apr 5
2024

Canadian Food Inspection Agency, 5823-01721

Institution
Canadian Food Inspection Agency
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2023-00068
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 36th business day following receipt of the final report.
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Apr 5
2024

Public Services and Procurement Canada, 5823-02112

Institution
Public Services and Procurement Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2023-00087
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 60th business day following receipt of the final report.
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Apr 1
2024

Library and Archives Canada (Re), 2024 OIC 12

Institution
Library and Archives Canada
Section of the Act
9(1)
Decision Type
Order
Final report
Summary

The complainant alleged that the length of the extension of time Library and Archives Canada (LAC) took under subsection 9(1) of the Access to Information Act to respond to an access request was unreasonable. The request was for all Royal Canadian Mounted Police (RCMP) records relating to project Anecdote. The complaint falls under paragraph 30(1)(c) of the Act.

LAC extended the time period by 23,725 days under paragraphs 9(1)(a) and (b).

LAC identified 780,000 pages of paper and microfilm records responsive to this request, that will have to be converted into an electronic format.

LAC did not demonstrate why the request would be processed by a single employee, nor why the tasks were calculated consecutively rather than concurrently.

Furthermore, not all of the records have been retrieved and analyzed yet, so LAC was not in a position to specify the exact number of records that would have to be sent for consultation.

LAC did not show that the extension of time is for a reasonable period, having regard to the circumstances. Therefore, the extension of time is invalid and LAC is deemed to have refused to give access to the requested records pursuant to subsection 10(3).

The complaint is well founded.

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Mar 29
2024

Privy Council Office, 5822-01691

Institution
Privy Council Office
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2020-00583
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request on or before July 5, 2024.
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Mar 28
2024

Ingenium – Canada’s Museums of Science (Re), 2024 OIC 11

Institution
Ingenium – Canada’s Museums of Science
Section of the Act
14
16(1)(c)
18
68
Decision Type
Order
Final report
Summary

The complainant alleged that Ingenium – Canada’s Museums of Science and Innovation (Ingenium) improperly withheld information under section 14 (federal-provincial affairs), paragraphs 16(1)(c) (conduct of investigations), 18(b) (competitive position of government institutions or negotiations by government institutions), 18(d) (government financial interests) and subsection 19(1) (personal information) of the Access to Information Act. This was in response to an access request for records related to the loan of objects for the exhibit "Autopsy of a Murder." The allegation falls under paragraph 30(1)(a) of the Act.

The application of subsection 19(1) to withhold signatures was removed from the scope of the complaint.

During the investigation, Ingenium decided to no longer rely on paragraph 16(1)(c) to withhold information. Ingenium also decided to disclose information that it had withheld under paragraphs 18(b) and 18(d), and provided additional information to assist the complainant in interpreting the records received. Given these efforts, paragraphs 18(b) and 18(d) and subsection 19(1) were no longer at issue.

During the investigation, Ingenium invoked paragraph 68(c) (material placed by others in certain institutions). This exclusion was applied concurrently with section 14 to withhold photographs.

Ingenium did not show that the information met the requirements of paragraph 68(c). In addition, Ingenium did not show that the information met all the requirements of section 14, in particular Ingenium did not show that, if disclosed, the information could reasonably be expected to harm the conduct of federal-provincial affairs.

The Information Commissioner ordered that Ingenium disclose the records. Ingenium gave notice that it would implement the order.

The complaint is well founded.

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Mar 26
2024

Health Canada (Re), 2024 OIC 10

Institution
Health Canada
Section of the Act
14
16(1)(c)
18
68
Decision Type
Order
Final report
Summary

The complainant alleged that the length of the extension of time Health Canada took under subsection 9(1) of the Access to Information Act to respond to an access request was unreasonable. The request was for information concerning an application for religious exemption to serve ayahuasca under the provisions of section 56 of the Controlled Drugs and Substances Act. The complaint falls within paragraph 30(1)(c) of the Act.

Health Canada claimed a 1,000-day extension of time under paragraphs 9(1)(a) and 9(1)(b) to complete the processing of the request. If the extension were valid, the time limit for the response would be December 19, 2025.

During the investigation, Health Canada showed that it met all the requirements of paragraphs 9(1)(a) and (b), in particular that the calculation of the time extension was sufficiently logical and supportable, that providing access to the records within any materially lesser period of time than the one asserted would unreasonably interfere with its operations, and that the consultations could not reasonably be completed within 30 days.

Health Canada demonstrated that the extension was reasonable and the due date to respond to the access request remains December 19, 2025. The Information Commissioner invited the complainant and Health Canada to collaborate to reduce the scope of the request so that fewer records will need to be processed and a response to the request could be released sooner.

The complaint is not well founded.

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