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Decisions

The Information Commissioner publishes the final reports on her investigations on this website when she deems them to be of value in providing guidance to both institutions and complainants.

The Office of the Information Commissioner has established the Decisions Database to enable users to search final reports and other decisions, which outline the reasons and principles behind the Commissioner’s decisions and filter them using a number of criteria.

This database is updated regularly and continues to grow as more final reports, decisions and orders are added. The dates indicated refer to the date on which the decision was rendered.

Institutions are legally obliged to abide by an order from the Commissioner unless they apply to the Federal Court for a review of the matter that is the subject of the order. The Access to Information Act does not provide any other alternative to complying with the order. 

To learn more about the Information Commissioner’s orders, please visit our Frequently asked questions.

Other Corporate publications are available on the website.

Filters
Decision Type

695 decisions found

Mar 25
2024

Canada Border Services Agency (Re), 2024 OIC 09

Institution
Canada Border Services Agency
Section of the Act
30(1)(a)
Decision Type
Final report
Summary

The complainant alleges that the Canada Border Services Agency (CBSA) did not conduct a reasonable search in response to an access request under the Access to Information Act. This was in response to a request for any assessments of cybersecurity and data breach risks associated with the ArriveCan application.

The complainant questioned the fact that they have received no information regarding specific named companies and/or expenses which they felt should have been found in the documents received, given the subject of their access request.

The OIC sought information from CBSA related to the program areas tasked to search for records and the parameters of the search. The OPI most likely to have records relevant to the access request under their control, searched for records in the appropriate repositories and provided these records to the Access to Information and Privacy unit for processing. As a result, the Information Commissioner concluded that CBSA conducted a reasonable search for records.

The complaint is not well founded.

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Mar 21
2024

Health Canada, 5823-00984

Institution
Health Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-001663
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 36th business day after receipt of the final report.
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Mar 21
2024

Health Canada, 5822-04100

Institution
Health Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-000485 / MK
Did the institution give notice it would implement the order?
No response
Summary
Order: provide a complete response to the access request no later than the 60th business day after receipt of the final report.
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Mar 20
2024

Privy Council Office, 5822-05404

Institution
Privy Council Office
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2021-00207
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request by June 11, 2024.
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Mar 20
2024

Health Canada, 5823-00565

Institution
Health Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-001572
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 60th business day following receipt of the final report.
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Mar 19
2024

Library and Archives Canada, 5821-06463

Institution
Library and Archives Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2021-05205
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 72 business days following the date of the final report.
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Mar 19
2024

Health Canada, 5822-06718

Institution
Health Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-001117
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 36th business day following receipt of the final report.
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Mar 19
2024

Library and Archives Canada, 5823-02722

Institution
Library and Archives Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2023-02861
Summary
Order: provide a final response to the access request no later than 72 business days after the date of the final report
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Mar 19
2024

Library and Archives Canada, 5821-06462

Institution
Library and Archives Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2021-05202
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 72 business days following the date of the final report.
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Mar 15
2024

Library and Archives Canada, 5821-04192

Institution
Library and Archives Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2018-00485
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 72 business days following the date of the final report.
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