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Decisions

The Information Commissioner publishes the final reports on her investigations on this website when she deems them to be of value in providing guidance to both institutions and complainants.

The Office of the Information Commissioner has established the Decisions Database to enable users to search final reports and other decisions, which outline the reasons and principles behind the Commissioner’s decisions and filter them using a number of criteria.

This database is updated regularly and continues to grow as more final reports, decisions and orders are added. The dates indicated refer to the date on which the decision was rendered.

Institutions are legally obliged to abide by an order from the Commissioner unless they apply to the Federal Court for a review of the matter that is the subject of the order. The Access to Information Act does not provide any other alternative to complying with the order. 

To learn more about the Information Commissioner’s orders, please visit our Frequently asked questions.

Other Corporate publications are available on the website.

Filters
Decision Type

695 decisions found

Sep 7
2023

Library and Archives Canada, 5819-04412

Institution
Library and Archives Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2019-03313
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide complete responses to the access requests no later than October 31, 2023.
Read more
Sep 7
2023

Library and Archives Canada, 5819-05545

Institution
Library and Archives Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2019-03092
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide complete responses to the access requests no later than October 31, 2023.
Read more
Sep 7
2023

Library and Archives Canada, 5819-03715

Institution
Library and Archives Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2019-03309
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide complete responses to the access requests no later than October 31, 2023.
Read more
Sep 7
2023

Library and Archives Canada, 5819-04407

Institution
Library and Archives Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2019-00421
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide complete responses to the access requests no later than October 31, 2023.
Read more
Sep 7
2023

Library and Archives Canada, 5819-03714

Institution
Library and Archives Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2019-03070
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide complete responses to the access requests no later than October 31, 2023.
Read more
Sep 7
2023

Library and Archives Canada, 5819-03716

Institution
Library and Archives Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2019-03310
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide complete responses to the access requests no later than October 31, 2023.
Read more
Sep 6
2023

Environment and Climate Change Canada, 5822-04128

Institution
Environment and Climate Change Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-01097
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the request no later than November 3, 2023.
Read more
Sep 6
2023

Canadian Heritage, 5821-02666

Institution
Canadian Heritage
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2021-00143
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request, as modified by the complainant during the investigation, no later than June 30, 2024.
Read more
Aug 31
2023

Public Health Agency of Canada (Re), 2023 OIC 36

Institution
Public Health Agency of Canada
Section of the Act
30(1)(a)
Decision Type
Order
Final report
Summary

The complainant alleged that the Public Health Agency of Canada (PHAC) did not conduct a reasonable search in response to an access request under the Access to Information Act for records related to the fee schedule or dispersal of payments to every province and territory of Canada pursuant to Budget Implementation Act, 2021, No. 1, SC 2021, c 23, s 197. This complaint falls within paragraph 30(1)(a) of the Act.

During the investigation, the OIC sought information from PHAC related to the program areas tasked to search for records and the parameters of the search. In response, PHAC re-tasked the relevant program areas. As a result, approximately 104 additional pages identified as responsive to the request were retrieved.

The Information Commissioner ordered that PHAC complete the retrieval of the records identified by PHAC as responsive to the request and provide a new response to the complainant no later than 60 days after the effective date of the order. PHAC gave notice that it would implement the order.

The complaint is well founded.

Full Text
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Aug 30
2023

National Defence, 5822-06626

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-00977
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request on the 36th business day following the date of the final report.
Read more
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