Decisions

The Information Commissioner publishes the final reports on her investigations on this website when she deems them to be of value in providing guidance to both institutions and complainants.

The Office of the Information Commissioner has established the Decisions Database to enable users to search final reports and other decisions, which outline the reasons and principles behind the Commissioner’s decisions and filter them using a number of criteria.

This database is updated regularly and continues to grow as more final reports, decisions and orders are added. The dates indicated refer to the date on which the decision was rendered.

Institutions are legally obliged to abide by an order from the Commissioner unless they apply to the Federal Court for a review of the matter that is the subject of the order. The Access to Information Act does not provide any other alternative to complying with the order. 

To learn more about the Information Commissioner’s orders, please visit our Frequently asked questions.

Other Corporate publications are available on the website.

Filters
Decision Type

695 decisions found

Aug 30
2023

National Defence, 5822-06543

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2021-00814
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request on the 36th business day following the date of the final report.
Read more
Aug 28
2023

Transport Canada, 5822-03201

Institution
Transport Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2021-00076
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 36th business day following receipt of the final report.
Read more
Aug 24
2023

Transport Canada, 5822-00953

Institution
Transport Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2021-00583
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 36th business day following receipt of the final report.
Read more
Aug 24
2023

National Defence, 5822-07210

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-00203
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request on the 36th business day following the date of the final report.
Read more
Aug 24
2023

National Defence, 5822-07212

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-00207
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request on the 36th business day following the date of the final report.
Read more
Aug 23
2023

Privy Council Office, 5819-00500

Institution
Privy Council Office
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2018-00051
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request on the 36th business day following the date of the final report.
Read more
Aug 23
2023

National Defence, 5822-07209

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-00201
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request on the 36th business day following the date of the final report.
Read more
Aug 23
2023

Privy Council Office, 5819-00501

Institution
Privy Council Office
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2018-00052
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request on the 36th business day following the date of the final report.
Read more
Aug 23
2023

Indigenous Services Canada (Re), 2023 OIC 17

Institution
Indigenous Services Canada
Section of the Act
30(1)(a)
Decision Type
Order
Final report
Summary

The complainant alleged that Indigenous Services Canada (ISC) did not conduct a reasonable search in response to an access request under the Access to Information Act for records from 2014 onwards related to the National Priority Ranking Framework, the Priority Framework for Water and Wastewater Projects, and long-term First Nations Infrastructure Investment Plans - including internal correspondence. The complaint falls within paragraph 30(1)(a) of the Act.

The investigation determined that the Offices of Primary Interest (OPIs) tasked with retrieval of responsive records may not have been the only appropriate OPIs to task, and that additional OPIs may hold responsive records.

The Information Commissioner ordered that ISC conduct a new search for additional records that respond to the access request and provide a new response once the search is complete that either gives access to any additional records or identifies why no such records were located.

ISC responded that it would implement the orders and expand the breadth of its search and provide any additional records by July 31, 2023.

The complaint is well founded.

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Aug 18
2023

Employment and Social Development Canada (Re), 2023 OIC 35

Institution
Employment and Social Development Canada
Section of the Act
16(1)(c)
19(1)
20(1)(b)
21
Decision Type
Order
Final report
Summary

The complainant alleged that Employment and Social Development Canada (ESDC) had improperly withheld information under paragraph 16(1)(c) (conduct of investigations), subsection 19(1) (personal information), paragraph 20(1)(b) (confidential third-party financial, commercial, scientific or technical information), paragraph 20(1)(c) (financial impact on a third party) and paragraph 21(1)(b) (accounts of consultations or deliberations) of the Access to Information Act. This was in response to an access request for rail industry workplace fatality investigation reports completed by ESDC between 2000 and 2020. The complaint falls within paragraph 30(1)(a) of the Act.

The Information Commissioner found that a significant amount of the withheld information met the requirements of subsection 19(1), as it was information about the victims, witnesses and other individuals involved, but found that certain information was not about identifiable individuals or was about individuals who had been deceased for more than 20 years.

The Office of the Information Commissioner sought representations from three third parties. With respect to the third-party information, neither ESDC nor the third parties provided sufficient representations to support that most of the withheld third-party information met the requirements of paragraph 20(1)(b) or that any of the information met the requirements of paragraph 20(1)(c).

The complaint is well founded.

The Information Commissioner ordered ESDC to disclose information it had not shown to meet the requirements of the exemptions, consider whether its discretion was triggered where it had not yet done so, and re-exercise its discretion where it had not demonstrated that discretion was reasonably exercised.

ESDC gave notice that it would implement the order.

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