Decisions

The Information Commissioner publishes the final reports on her investigations on this website when she deems them to be of value in providing guidance to both institutions and complainants.

The Office of the Information Commissioner has established the Decisions Database to enable users to search final reports and other decisions, which outline the reasons and principles behind the Commissioner’s decisions and filter them using a number of criteria.

This database is updated regularly and continues to grow as more final reports, decisions and orders are added. The dates indicated refer to the date on which the decision was rendered.

Institutions are legally obliged to abide by an order from the Commissioner unless they apply to the Federal Court for a review of the matter that is the subject of the order. The Access to Information Act does not provide any other alternative to complying with the order. 

To learn more about the Information Commissioner’s orders, please visit our Frequently asked questions.

Other Corporate publications are available on the website.

Filters
Decision Type

695 decisions found

Jul 24
2023

Public Safety Canada, 5822-07630

Institution
Public Safety Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-00025
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide interim releases and a complete response to the access request as soon as possible, but no later than November 3, 2023
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Jul 21
2023

Employment and Social Development Canada, 5822-06670

Institution
Employment and Social Development Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-02737
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 36th day following the date of the final report.
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Jul 20
2023

Employment and Social Development Canada (Re), 2023 OIC 20

Institution
Employment and Social Development Canada
Section of the Act
19(1)
20(1)(b)
23
Decision Type
Order
Final report
Summary

The complainant alleged that Employment and Social Development Canada (ESDC) had improperly withheld information under subsection 19(1) (personal information), paragraph 20(1)(b) (confidential third-party financial, commercial, scientific or technical information) and section 23 (solicitor-client privilege) of the Access to Information Act (the Act) in response to an access request for information related to an Occupational Health and Safety Tribunal decision related to the death of a Canadian National Railway (CN Rail) employee. The complaint falls within paragraph 30(1)(a) of the Act.

The institution and third party did not demonstrate that all of the requirements of paragraph 20(1)(b) were met.

ESDC showed that it met all the requirements of subsection 19(1) and section 23. However, ESDC did not demonstrate that it reasonably exercised its discretion to decide whether to disclose the information.

The Information Commissioner ordered ESDC to disclose the information withheld under paragraph 20(1)(b) and exercise its discretion to decide whether to disclose the information withheld under subsection 19(1) and section 23, taking into account all relevant factors for and against disclosure.

ESDC gave notice to the Commissioner that it would implement the order.

The complaint is well founded.

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Jul 20
2023

Employment and Social Development Canada (Re), 2023 OIC 32

Institution
Employment and Social Development Canada
Section of the Act
19(1)
20(1)(b)
Decision Type
Order
Final report
Summary

The complainant alleged that Employment and Social Development Canada (ESDC) had improperly withheld information under subsection 19(1) (personal information) and paragraph 20(1)(b) (confidential third-party financial, commercial, scientific or technical information) of the Access to Information Act. This was in response to an access request for fatality investigation reports completed by rail industry employers and submitted to ESDC. The complaint falls within paragraph 30(1)(a) of the Act.

The Information Commissioner found that a significant amount of the withheld information met the requirements of subsection 19(1), as it was information about the victims, witnesses and other individuals involved, but found that certain information was not about identifiable individuals.

The Office of the Information Commissioner sought representations from four third parties. One of the third parties claimed the information was also exempt under paragraph 20(1)(c) (financial impact on a third party). With respect to the third-party information, neither ESDC nor the third parties provided sufficient representations to support that all of the withheld third-party information met the requirements of paragraph 20(1)(b) or 20(1)(c).

The Information Commissioner ordered that ESDC: disclose information that is not about identifiable individuals, determine to what extent the information is publicly available and re-exercise discretion under paragraph 19(2)(b), disclose information not meeting the requirements of paragraph 20(1)(b) and re-exercise discretion under subsection 20(5).

ESDC gave notice that it would implement the order.

The complaint is well founded.

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Jul 19
2023

Canada Revenue Agency, 5822-01165

Institution
Canada Revenue Agency
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2021-137495
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request by August 15, 2023.
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Jul 17
2023

National Defence, 5822-04665

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-00506
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than November 30, 2023.
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Jul 14
2023

Library and Archives Canada (Re), 2023 OIC 18

Institution
Library and Archives Canada
Section of the Act
13(1)
15(1)
Decision Type
Recommendation
Final report
Summary

The complainant alleged that Library and Archives Canada (LAC) had improperly withheld information under subsection 13(1) (confidential information from government bodies) and subsection 15(1) (national security, defence) of the Access to Information Act in response to an access request regarding submarine operations in the Arctic region. The complaint falls within paragraph 30(1)(a) of the Act. LAC could not show that it met all the requirements of subsection 13(1) and subsection 15(1), in particular, how the information in the record was obtain in confidence and how further disclosure of the withheld information could reasonably be expected to harm national security and/or the defence of Canada. The Information Commissioner recommended that LAC disclose the records in their entirety. LAC gave notice to the Information Commissioner that it would not be implementing the recommendation.

The complaint is well founded.

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Jul 14
2023

Employment and Social Development Canada, 5821-01467

Institution
Employment and Social Development Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2020-01751
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 90 business days following receipt of the final report
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Jul 11
2023

Library and Archives Canada, 5822-04326

Institution
Library and Archives Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-02206
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 36th business day after receipt of the final report.
Read more
Jul 5
2023

Innovation, Science and Economic Development Canada, 5822-04542

Institution
Innovation, Science and Economic Development Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-00285
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request on the 36th business day following the date of the final report.
Read more
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