The complainant alleged that Public Services and Procurement Canada (PSPC) did not conduct a reasonable search for a recording of a specific meeting, which took place over Microsoft Teams, as well as all communications regarding that meeting, in response to an access request under the Access to Information Act.

The investigation revealed that although Microsoft Teams has the capacity to record meetings, this function was not used to record the meeting in question. In addition, PSPC officials indicated that the meeting was informal and did not involve activities and decisions of business value for which there was any obligation to create a record.

Based on the evidence and representations received, the OIC is satisfied that PSPC took reasonable steps to identify and locate responsive records. However, no responsive records were identified.

The complaint is not well founded.