The complainant alleged Public Services and Procurement Canada (PSPC) did not respond to an access request by the extended due date under subsection 9(1) of the Access to Information Act. The request was for all documents regarding the Copyright Media Clearance Program for the period January 1, 2018 to June 12, 2019. The complaint falls within paragraph 30(1)(c) of the Act. PSPC had not responded to the access request when the extension of time expired on September 4, 2020. The issue of whether the extension of time was reasonable is moot.

The complaint is well founded.

The Information Commissioner ordered the Minister of Public Works and Government Services to provide a final response to the access request within 10 days after the day on which the order takes effect under paragraph 36.1(4)

PSPC gave notice that it would not be fully implementing the order.