The complainant alleged that National Defence (DND) did not respond to an access request submitted under the Access to Information Act within the 30-day period, as required by section 7. The request was for information relating to flights of Canadian government owned planes which landed in Lebanon. The allegation falls under paragraph 30(1)(a) of the Act.

The investigation determined DND did not respond by the required date and is deemed to have refused access to the requested records under subsection 10(3). The delay was caused by a lack of responsiveness from a number of offices of primary interest.

The Information Commissioner ordered that DND provide a complete response to the access request no later than 60 business days after the date of the final report.

DND gave notice to the Commissioner that it would be implementing the order.

The complaint is well founded.