The complainant alleged that the extension of time Public Services and Procurement Canada (PSPC) took under subsection 9(1) of the Access to Information Act to respond to an access request was unreasonable. The request was for materials relating to the sixth interprovincial crossing between Gatineau and Ottawa. The allegation falls under paragraph 30(1)(c) of the Act.

The complainant also alleged that PSPC improperly regrouped the above-noted access request with other requests to take the extension of time. This allegation falls under paragraph 30(1)(f).

During the investigation, the Office of the Information Commissioner (OIC) was advised that approximately 2,404 pages of responsive records were received. The OIC noted that PSCP failed to demonstrate that it applied sufficient rigour and logic as part of a serious effort to determine the duration of the extension of time and to make 768 days reasonable and justified in the current circumstances.

Additionally, with regard to the allegation that PSPC improperly regrouped the access request with a related request to justify the time extension, no evidence was provided to demonstrate that PSPC would not have claimed the extension if it did not regroup the request. Therefore, the OIC concluded that the basis for the allegation under paragraph 30(1)(f) is not valid.

Considering these points, and how long the response to the access request has been outstanding, the Information Commissioner ordered the Minister of Public Works and Government Services to provide a complete response to the access request no later than the 36th business day following the date of the final report.

PSPC gave notice to the Commissioner that it would implement the order.

The complaint is well founded.