The complainant alleged that Innovation, Science and Economic Development Canada (ISED) took an unreasonable extension of time under paragraph 9(1)(a) of the Access to Information Act to respond to an access request for information related to the Competition Bureau’s bread price-fixing investigation. ISED considered the expected complexity of the records, factored in the program area’s needs for gathering and processing the responsive records, and assessed the Access to Information and Privacy Office’s time needs to analyze and apply exemptions to a response that would include at least 75 million pages of records. The complaint is not well founded. The OIC invites ISED to consider disclosing any completed packages of records to the complainant, as they are completed.