OIC stats (as of February 22, 2024)

Stats
StatsAs of February 22, 2023As of February 22, 2024 
Complaints
Complaints received

6,480

(5,621 admin;

859 refusal)

Total for FY 2022-23:

7,415

(6,648 admin; 1441 refusal)

2,966

(1,940 admin;

1026 refusal)

54% decrease

CBSA admin February 22, 2024 = 23% of all admin

Top five institutions - complaints received

IRCC – 4,684

CBSA – 615

RCMP – 479

CRA – 201

PCO – 172

CBSA – 655

IRCC – 555

GAC – 232

RCMP – 204

PCO – 193

GAC complaints have increased by 176% over last year at the same time – 142 or 61% from one complainant this FY to date.

February 22, 2023 = 84 (60 admin; 24 refusal)

February 22, 2024 = 232 (196 admin; 36 refusal)

CRAcomplaints have decreased by 60% from last year at the same time.No longer in top five.

Complaints closed

6,705

(5,504 admin;

1,201 refusal)

Total for FY 2022-23:

8,089

(6,648 admin;

1,441 refusal)

3,601

(2,593 admin;

1,008 refusal)

46% decrease
Stats
StatsAs of February 22, 2023As of February 22, 2024 
Inventory
Inventory

3,929

(2,055 admin;

1,874 refusal)

2,836

(1,050 admin;

1,786 refusal)

28% decrease
Top five institutions - in inventory

IRCC – 1,272

CBSA – 381

RCMP – 301

LAC – 273

PCO – 207

CBSA – 536

IRCC – 253

PCO – 242

RCMP – 240

GAC – 231

LAC pending complaints – Feb 22, 2023 = 273

LAC pending complaints – Feb 22, 2024 = 162 – 41% decrease

GAC pending complaints – Feb 22, 2023 = 84

GAC pending complaints – Feb 22, 2024 = 232 – 176% increase

IRCC pending complaints have decreased by 80%.

6.1 applications
Applications received88

Total applications since 2019: 65

Granted: 7

Refused: 45

Withdrawn: 12

Pending: 1

Applications granted22
Orders
Orders issued

123

(102 admin; 21 refusal)

270

(237 admin; 33 refusal)

Total since June 2019: 457
Orders – top five institutions 2023-2024 (As of February 22, 2024)
Orders – top five institutions 2023-2024 
(As of February 22, 2024)
# of Orders
1.Library and Archives Canada87
2.National Defence31
3.Privy Council Office22
4.Transport Canada17
5.Canada Revenue Agency14
Orders – top five institutions 2022-2023  (As of February 22, 2023)
Orders – top five institutions 2022-2023 
(As of February 22, 2023)
# of Orders
1.National Defence17
2.Innovation, Science and economic Development Canada10
3.Environment and Climate Change Canada8
4.Privy Council Office8
5.Royal Canadian Mounted Police8
Date modified:
Submit a complaint