OIC stats (as of February 22, 2024)
Stats | As of February 22, 2023 | As of February 22, 2024 | |
---|---|---|---|
Complaints | |||
Complaints received | 6,480 (5,621 admin; 859 refusal) Total for FY 2022-23: 7,415 (6,648 admin; 1441 refusal) | 2,966 (1,940 admin; 1026 refusal) | 54% decrease CBSA admin February 22, 2024 = 23% of all admin |
Top five institutions - complaints received | IRCC – 4,684 CBSA – 615 RCMP – 479 CRA – 201 PCO – 172 | CBSA – 655 IRCC – 555 GAC – 232 RCMP – 204 PCO – 193 | GAC complaints have increased by 176% over last year at the same time – 142 or 61% from one complainant this FY to date. February 22, 2023 = 84 (60 admin; 24 refusal) February 22, 2024 = 232 (196 admin; 36 refusal) CRAcomplaints have decreased by 60% from last year at the same time.No longer in top five. |
Complaints closed | 6,705 (5,504 admin; 1,201 refusal) Total for FY 2022-23: 8,089 (6,648 admin; 1,441 refusal) | 3,601 (2,593 admin; 1,008 refusal) | 46% decrease |
Stats | As of February 22, 2023 | As of February 22, 2024 | |
---|---|---|---|
Inventory | |||
Inventory | 3,929 (2,055 admin; 1,874 refusal) | 2,836 (1,050 admin; 1,786 refusal) | 28% decrease |
Top five institutions - in inventory | IRCC – 1,272 CBSA – 381 RCMP – 301 LAC – 273 PCO – 207 | CBSA – 536 IRCC – 253 PCO – 242 RCMP – 240 GAC – 231 | LAC pending complaints – Feb 22, 2023 = 273 LAC pending complaints – Feb 22, 2024 = 162 – 41% decrease GAC pending complaints – Feb 22, 2023 = 84 GAC pending complaints – Feb 22, 2024 = 232 – 176% increase IRCC pending complaints have decreased by 80%. |
6.1 applications | |||
Applications received | 8 | 8 | Total applications since 2019: 65 Granted: 7 Refused: 45 Withdrawn: 12 Pending: 1 |
Applications granted | 2 | 2 | |
Orders | |||
Orders issued | 123 (102 admin; 21 refusal) | 270 (237 admin; 33 refusal) | Total since June 2019: 457 |
Orders – top five institutions 2023-2024 (As of February 22, 2024) | # of Orders | |
---|---|---|
1. | Library and Archives Canada | 87 |
2. | National Defence | 31 |
3. | Privy Council Office | 22 |
4. | Transport Canada | 17 |
5. | Canada Revenue Agency | 14 |
Orders – top five institutions 2022-2023 (As of February 22, 2023) | # of Orders | |
---|---|---|
1. | National Defence | 17 |
2. | Innovation, Science and economic Development Canada | 10 |
3. | Environment and Climate Change Canada | 8 |
4. | Privy Council Office | 8 |
5. | Royal Canadian Mounted Police | 8 |