Decisions

The Information Commissioner publishes the final reports on her investigations on this website when she deems them to be of value in providing guidance to both institutions and complainants.

The Office of the Information Commissioner has established the Decisions Database to enable users to search final reports and other decisions, which outline the reasons and principles behind the Commissioner’s decisions and filter them using a number of criteria.

This database is updated regularly and continues to grow as more final reports, decisions and orders are added. The dates indicated refer to the date on which the decision was rendered.

Institutions are legally obliged to abide by an order from the Commissioner unless they apply to the Federal Court for a review of the matter that is the subject of the order. The Access to Information Act does not provide any other alternative to complying with the order. 

To learn more about the Information Commissioner’s orders, please visit our Frequently asked questions.

Other Corporate publications are available on the website.

Filters
Decision Type

707 decisions found

Feb 28
2024

Health Canada, 5823-00411

Institution
Health Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2023-000022
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 36th business day following receipt of the final report.
Read more
Feb 28
2024

Public Health Agency of Canada, 5823-02260

Institution
Public Health Agency of Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-000360
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than June 6, 2024.
Read more
Feb 26
2024

Privy Council Office, 5823-02460

Institution
Privy Council Office
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2023-00469
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response no later than the 36th business day following the date of the final report.
Read more
Feb 22
2024

Health Canada, 5823-00309

Institution
Health Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-001368
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 60th business day following receipt of the final report.
Read more
Feb 21
2024

Health Canada, 5822-06716

Institution
Health Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-000704
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 36th business day after receipt of the final report.
Read more
Feb 19
2024

Crown-Indigenous Relations and Northern Affairs Canada (Re), 2024 OIC 05

Institution
Crown-Indigenous Relations and Northern Affairs / Indigenous Services
Section of the Act
30(1)(a)
Decision Type
Order
Final report
Summary

The complainant alleged that Crown-Indigenous Relations and Northern Affairs Canada (CIRNAC) did not conduct a reasonable search in response to an access request under the Access to Information Act for copies of all of Canada's School Narratives, including supporting documents and document lists, as disclosed as part of the Independent Assessment Process. The allegation falls within paragraph 30(1)(a) of the Act.

The investigation determined that CIRNAC access officials identified that records existed but refused to process them, stating that the records are confidential and that processing them would require a minimum of 12 months to complete, given existing priorities.

The Information Commissioner ordered that CIRNAC complete the retrieval of all records responsive to the request, and provide a new response to the access request no later than the 60th business day following the date of the final report.

CIRNAC gave notice to the Commissioner that it would be implementing the order.

The complaint is well founded.

Read more
Feb 13
2024

Health Canada, 5823-00491

Institution
Health Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-001649
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 36th business day after receipt of the final report.
Read more
Feb 12
2024

National Defence, 5822-07637

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-01289
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request on the 36th business day following the date of the final report.
Read more
Feb 12
2024

National Defence (Re), 2024 OIC 04

Institution
National Defence
Section of the Act
30(1)(a)
Decision Type
Order
Final report
Summary

The complainant alleged that National Defence did not conduct a reasonable search in response to an access request under the Access to Information Act for all documents related to a selection process of Steward/Command Master Sailor to the Commander of the Royal Canadian Navy. The complaint falls within paragraph 30(1)(a) of the Act.

The investigation determined that not all relevant Offices of Primary Interest were tasked with retrieval of responsive records. In addition, the taskings were not clear and did not include all pertinent keywords. National Defence was unable to show that it conducted a reasonable search for records that fell within the scope of the access request.

The Information Commissioner ordered that National Defence complete the retrieval of all records responsive to the request, which would include tasking specified individuals and provide a new response to the access request no later than the 36th business day following the date of the final report.

National Defence gave notice to the Commissioner that it would be implementing the order.

The complaint is well founded.

Read more
Feb 9
2024

Department of Justice Canada, 5822-05384

Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-00505
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request on the 36th business day following the date of the final report.
Read more
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