Decisions

The Information Commissioner publishes the final reports on her investigations on this website when she deems them to be of value in providing guidance to both institutions and complainants.

The Office of the Information Commissioner has established the Decisions Database to enable users to search final reports and other decisions, which outline the reasons and principles behind the Commissioner’s decisions and filter them using a number of criteria.

This database is updated regularly and continues to grow as more final reports, decisions and orders are added. The dates indicated refer to the date on which the decision was rendered.

Institutions are legally obliged to abide by an order from the Commissioner unless they apply to the Federal Court for a review of the matter that is the subject of the order. The Access to Information Act does not provide any other alternative to complying with the order. 

To learn more about the Information Commissioner’s orders, please visit our Frequently asked questions.

Other Corporate publications are available on the website.

Filters
Decision Type

771 decisions found

Jan 14
2025

Privy Council Office (Re), 2024 OIC 71

Institution
Privy Council Office
Section of the Act
30(1)(a)
Decision Type
Order
Final report
Summary

The complainant alleged that the Privy Council Office (PCO) did not conduct a reasonable search in response to an access request under the Access to Information Act for records related to the creation of the position of Intelligence Coordinator and/or Security and Intelligence Coordinator in PCO between 1 September 1984 and 28 February 1985, including but not limited to the document 'Memorandum for the Intelligence Coordinator' signed by Cabinet Secretary Osbaldeston and dated 27 November 1984.

The allegation falls within paragraph 30(1)(a) of the Act.

The investigation determined that the Offices of Primary Interest did not retrieve all relevant records when they were tasked to do so. PCO was unable to show that it conducted a reasonable search for all of the records responsive to the access request. The Office of the Information Commissioner asked PCO to conduct a subsequent search for all relevant records. As a result, 187 additional pages of responsive records were identified.

The Information Commissioner ordered that PCO provide a subsequent response to the access request by December 10, 2024.

PCO gave notice to the Commissioner that it would be implementing the order.

The complaint is well founded.

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Nov 4
2024

Privy Council Office (Re), 2024 OIC 70

Institution
Privy Council Office
Section of the Act
30(1)(a)
Decision Type
Order
Final report
Summary

The complainant alleged that the Privy Council Office (PCO) did not conduct a reasonable search in response to an access request under the Access to Information Act for records related to the review of the Canadian intelligence program carried out by the Intelligence Advisory Committee (IAC) for consideration by the Cabinet Committee for Security and Intelligence (CCSI), between January 1972 and June 1975.

The allegation falls within paragraph 30(1)(a) of the Act.

The investigation determined that the Offices of Primary Interest did not retrieve all relevant records when they were tasked to do so. PCO was unable to show that it conducted a reasonable search for all of the records responsive to the access request. The Office of the Information Commissioner asked PCO to conduct a subsequent search for all relevant records. As a result, 265 additional pages of responsive records were identified.

The Information Commissioner ordered that PCO provide a subsequent response to the access request by March 18, 2025.

PCO gave notice to the Commissioner that it would be implementing the order.

The complaint is well founded.

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Oct 1
2024

Decision pursuant to 6.1, 2024 OIC 69

Institution
-
Section of the Act
6.1
Decision Type
Declining to act on a request
Summary

An institution submitted an application seeking the Information Commissioner’s approval to decline to act on 597 access requests under subsection 6.1(1) of the Access to Information Act. In the institution’s opinion, the requests are an abuse of the right to make a request and vexatious.

The Commissioner finds that the institution established that 550 of the 597 access requests are an abuse of the right to make a request. The circumstances warrant that she provides her approval to the institution to decline to act on these access requests. She is not providing her approval for the 47 remaining access requests. The institution did not show they are vexatious or that they are an abuse of the right to make a request.

The application is partially granted.

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Sep 26
2024

Global Affairs Canada, 5823-04835

Institution
Global Affairs Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2023-01741
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of the final report.
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Sep 20
2024

Global Affairs Canada, 5823-04834

Institution
Global Affairs Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2023-01127
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of this final report.
Read more
Sep 20
2024

Department of Justice Canada, 5823-00983

Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-01095
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of the final report.
Read more
Sep 20
2024

Department of Justice Canada, 5823-00981

Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-01093
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request by March 1, 2025; and provide interim releases to the complainant at regular intervals, if possible.
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Sep 19
2024

Canadian Heritage, 5824-00471

Institution
Canadian Heritage
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2023-00546 (EA2024_0062722)
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 36th business day following receipt of the final report.
Read more
Sep 16
2024

National Defence, 5823-00773

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-02003
Summary
Order: provide a complete response to the access request no later than December 31, 2024.
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Sep 13
2024

National Defence, 5823-04844

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2023-01883
Summary
Order: provide a complete response to the access request no later than 36 business days following the date of this final report.
Read more
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