Information Commissioner’s guidance
Submitting a complaint
During investigations
Interpretation
- Access to Information Act: relevant provisions
- When and how institutions are to respond to access requests
- Control of records
- Exemption from disclosure: personal information
- Exemption from disclosure: advice, accounts, positions and plans
- Exemption from disclosure: law enforcement, investigations and security of penal institutions New
- Conducting a reasonable search for records
- Investigator's Guide to Interpreting the Act (ARCHIVED)
After investigations
Applications to decline to act on an access request
Other resources
Note: The OIC, in its discretion, may depart from any of its guidance when it is just and appropriate to do so.
To request accommodation for a need related to one of the prohibited grounds of discrimination under the Canadian Human Rights Act, or if you have questions about accommodation, first review Policy: accommodation when receiving services from the Office of the Information Commissioner and then contact the OIC accordingly.