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Decisions

The Information Commissioner publishes the final reports on her investigations on this website when she deems them to be of value in providing guidance to both institutions and complainants.

The Office of the Information Commissioner has established the Decisions Database to enable users to search final reports and other decisions, which outline the reasons and principles behind the Commissioner’s decisions and filter them using a number of criteria.

This database is updated regularly and continues to grow as more final reports, decisions and orders are added. The dates indicated refer to the date on which the decision was rendered.

Institutions are legally obliged to abide by an order from the Commissioner unless they apply to the Federal Court for a review of the matter that is the subject of the order. The Access to Information Act does not provide any other alternative to complying with the order. 

To learn more about the Information Commissioner’s orders, please visit our Frequently asked questions.

Other Corporate publications are available on the website.

Filters
Decision Type

638 decisions found

May 5
2023

Canada Border Services Agency, 5821-05606

Institution
Canada Border Services Agency
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2021-23263
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request on the 36th business day following the date of the final report.
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May 3
2023

Environment and Climate Change Canada, 5822-02286

Institution
Environment and Climate Change Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2021-02093
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 46th business day after receipt of the final report.
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May 3
2023

Health Canada, 5821-01682

Institution
Health Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2020-000296/NK
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 46th business day after receipt of the final report.
Read more
May 2
2023

Transport Canada, 5822-03041

Institution
Transport Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2021-00768
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request on the 36th business day after the date of the final report.
Read more
May 1
2023

Canada Revenue Agency, 5822-06417

Institution
Canada Revenue Agency
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2021-139127
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 36th business day after receipt of the final report.
Read more
Apr 18
2023

Environment and Climate Change Canada, 5821-04829

Institution
Environment and Climate Change Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2020-01202
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request as soon as possible, but no later than the 36th business day after the issuance of this final report.
Read more
Apr 12
2023

Canada Revenue Agency, 5822-03849

Institution
Canada Revenue Agency
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A_2022_143950
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request as soon as possible, but no later than July 15, 2023.
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Apr 7
2023

Transport Canada, 5820-00518

Institution
Transport Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2018-00734
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request as soon as possible, but no later than the 36th business day after receipt of the final report.
Read more
Apr 6
2023

Transport Canada (Re), 2023 OIC 10

Institution
Transport Canada
Section of the Act
19(1)
20(1)(b)
20(1)b.1)
Decision Type
Order
Final report
Summary

The complainant alleged that Transport Canada had improperly withheld information under subsection 19(1) (personal information) and paragraph 20(1)(b) (confidential third-party financial, commercial, scientific or technical information) of the Access to Information Act. This was in response to an access request for information related to the most recent applications and Minimum Safe Manning (MSM) Documents issued for the motor vessel Spirit of Vancouver Island. The complaint falls within paragraph 30(1)(a) of the Act.

Personal information withheld under subsection 19(1) was removed from the scope of the complaint.

During the course of the investigation, Transport Canada decided to also apply paragraph 20(1)(b.1) to one document in the records.

The institution and third party did not demonstrate that all of the requirements of paragraph 20(1)(b) were met.

The Information Commissioner was satisfied that portions of the information in one document at issue met the requirements of paragraph 20(1)(b.1).

The Commissioner ordered Transport Canada to disclose the information withheld under paragraphs 20(1)(b) and 20(1)(b.1), with the exception of portions of one document in the records.

Transport Canada gave notice that it would “would likely” comply with the order.

The complaint is well founded.

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Mar 31
2023

Privy Council Office, 5820-01106

Institution
Privy Council Office
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2020-00044 /2020_008534
Did the institution give notice it would implement the order?
Yes
Summary
Order: Provide a complete response to the access request on the 36th business day following the date of the final report.
Read more
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