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Decisions

The Information Commissioner publishes the final reports on her investigations on this website when she deems them to be of value in providing guidance to both institutions and complainants.

The Office of the Information Commissioner has established the Decisions Database to enable users to search final reports and other decisions, which outline the reasons and principles behind the Commissioner’s decisions and filter them using a number of criteria.

This database is updated regularly and continues to grow as more final reports, decisions and orders are added. The dates indicated refer to the date on which the decision was rendered.

Institutions are legally obliged to abide by an order from the Commissioner unless they apply to the Federal Court for a review of the matter that is the subject of the order. The Access to Information Act does not provide any other alternative to complying with the order. 

To learn more about the Information Commissioner’s orders, please visit our Frequently asked questions.

Other Corporate publications are available on the website.

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Decision Type

707 decisions found

Jun 29
2023

Canada Border Services Agency, 5821-06674

Institution
Canada Border Services Agency
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2021-14658 / RLECL
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request as soon as possible, but no later than September 30, 2023.
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Jun 28
2023

Library and Archives Canada (Re), 2023 OIC 24

Institution
Library and Archives Canada
Section of the Act
9(1)
Decision Type
Final report
Summary

The complainant alleged that the length of the extension of time Library and Archives Canada (LAC) took under subsection 9(1) of the Access to Information Act to respond to an access request was unreasonable. The access request was for any records relating to any and all access to information requests received by LAC regarding Project Anecdote. The complaint falls under paragraph 30(1)(c) of the Act.

LAC claimed a 1,095-day extension of time under paragraphs 9(1)(a) and (b) to complete the processing of the request. If the extension were valid, the time limit for the response would be June 20, 2025.

During the investigation, LAC showed that it met all the requirements of paragraphs 9(1)(a) and (b), in particular that the calculation of the time extension was sufficiently logical and supportable, or that providing access to the records within any materially lesser period of time than the one asserted would unreasonably interfere with its operations and that the consultations could not reasonably be completed within 30 days.

The Office of the Information Commissioner concludes that LAC showed that it met all the requirements of paragraph 9(1)(a) and (b). Therefore, the extension is valid and the due date to respond to the access request remains June 20, 2025.

The complaint is not well founded.

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Jun 28
2023

Library and Archives Canada, 5821-05728

Institution
Library and Archives Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2017-00155
Summary
Order: provide a complete response to the access request on the 36th business day following the date of the final report.
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Jun 27
2023

Global Affairs Canada, 5822-03705

Institution
Global Affairs Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-00185
Summary
Order: provide a complete response to the access request on the 36th business day following the date of the final report.
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Jun 27
2023

Public Safety Canada, 5822-07946

Institution
Public Safety Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-00442
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request as soon as possible, but no later than August 28, 2023.
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Jun 22
2023

Privy Council Office, 5820-02276

Institution
Privy Council Office
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2019-00185
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request on the 36th business day following the date of the final report.
Read more
Jun 22
2023

Privy Council Office, 5820-02280

Institution
Privy Council Office
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2019-00425
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request on the 36th business day following the date of the final report.
Read more
Jun 22
2023

Library and Archives Canada, 5821-03220

Institution
Library and Archives Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2020-03776
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request on the 36th business day following the date of the final report.
Read more
Jun 22
2023

Library and Archives Canada, 5821-04462

Institution
Library and Archives Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2020-04349
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request on the 36th business day following the date of the final report.
Read more
Jun 22
2023

Library and Archives Canada, 5822-01566

Institution
Library and Archives Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2021-06218
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request by March 1, 2024.
Read more
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