Decisions

The Information Commissioner publishes the final reports on her investigations on this website when she deems them to be of value in providing guidance to both institutions and complainants.

The Office of the Information Commissioner has established the Decisions Database to enable users to search final reports and other decisions, which outline the reasons and principles behind the Commissioner’s decisions and filter them using a number of criteria.

This database is updated regularly and continues to grow as more final reports, decisions and orders are added. The dates indicated refer to the date on which the decision was rendered.

Institutions are legally obliged to abide by an order from the Commissioner unless they apply to the Federal Court for a review of the matter that is the subject of the order. The Access to Information Act does not provide any other alternative to complying with the order. 

To learn more about the Information Commissioner’s orders, please visit our Frequently asked questions.

Other Corporate publications are available on the website.

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Decision Type

707 decisions found

Jun 1
2023

Canada Mortgage and Housing Corporation (Re), 2023 OIC 13

Institution
Canada Mortgage and Housing Corporation
Section of the Act
19(1)
20
21
23
Decision Type
Order
Final report
Summary

The complainant alleged that the Canada Mortgage and Housing Corporation (CMHC) had improperly withheld information under paragraph 18(a) (government trade secrets, government financial, commercial, scientific or technical information), paragraph 18(b) (competitive position of government institutions, negotiations by government institutions), subsection 19(1) (personal information), paragraph 20(1)(b) (confidential third-party financial, commercial, scientific or technical information), paragraph 21(1)(a) (advice or recommendations), paragraph 21(1)(b) (accounts of consultations or deliberations) and section 23 (solicitor-client privilege) of the Access to Information Act. This was in response to an access request for final versions of documents mentioned in the response to a previous access request. The complaint falls within paragraph 30(1)(a) of the Act.

The scope of the complaint was reduced to remove subsection 19(1), section 23 and instances where paragraph 20(1)(b) was applied to withhold certain third-party information.

During the investigation, CMHC disclosed some information it had withheld under paragraphs 18(a), 18(b), 21(1)(a) and 21(1)(b). CMHC showed that it met all of the requirements of these exemptions where it maintained them.

The third parties did not provide any representations and CMHC could not show that it met all the requirements of paragraph 20(1)(b).

The Information Commissioner ordered that CMHC disclose all information at issue withheld under paragraph 20(1)(b).

CMHC gave notice that it would implement the order.

The complaint is well founded.

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Jun 1
2023

Transport Canada, 5820-02848

Institution
Transport Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2018-00745
Summary
Order: provide a complete response to the access request as soon as possible, but no later than the 75th business day following receipt of the final report.
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Jun 1
2023

Transport Canada, 5821-04188

Institution
Transport Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2021-00374
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request as soon as possible, but no later than the 36th business day following the date of the final report.
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Jun 1
2023

Correctional Service Canada, 5822-05191

Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2020-00131
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide monthly interim releases and a complete response to the access request as soon as possible, but no later than August 31, 2023.
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May 30
2023

Veterans Affairs Canada, 5822-06447

Institution
Veterans Affairs Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-00001
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 36th business day following receipt of the final report.
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May 29
2023

Canada Revenue Agency, 5822-03473

Institution
Canada Revenue Agency
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-148227
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than August 31, 2023.
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May 29
2023

Canada Revenue Agency, 5822-05465

Institution
Canada Revenue Agency
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2021-138937
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request as soon as possible, but no later than August 15, 2023.
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May 26
2023

Innovation, Science and Economic Development Canada, 5822-00952

Institution
Innovation, Science and Economic Development Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-00023
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request on the 36th business day following the date of the final report.
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May 25
2023

Environment and Climate Change Canada, 5821-03267

Institution
Environment and Climate Change Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2021-00036 / MK
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 46th business day following receipt of the final report.
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May 19
2023

Public Services and Procurement Canada, 5822-06374

Institution
Public Services and Procurement Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2021-00409
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request as soon as possible, but no later than the 36th business day following receipt of the final report.
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