Decisions

The Information Commissioner publishes the final reports on her investigations on this website when she deems them to be of value in providing guidance to both institutions and complainants.

The Office of the Information Commissioner has established the Decisions Database to enable users to search final reports and other decisions, which outline the reasons and principles behind the Commissioner’s decisions and filter them using a number of criteria.

This database is updated regularly and continues to grow as more final reports, decisions and orders are added. The dates indicated refer to the date on which the decision was rendered.

Institutions are legally obliged to abide by an order from the Commissioner unless they apply to the Federal Court for a review of the matter that is the subject of the order. The Access to Information Act does not provide any other alternative to complying with the order. 

To learn more about the Information Commissioner’s orders, please visit our Frequently asked questions.

Other Corporate publications are available on the website.

Filters
Decision Type

707 decisions found

Jan 17
2023

Public Services and Procurement Canada, 5821-01778

Institution
Public Services and Procurement Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2020-00377
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request as soon as possible but no later than May 31, 2023.
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Jan 13
2023

Employment and Social Development Canada (Re), 2023 OIC 02

Institution
Employment and Social Development Canada
Section of the Act
19(1)
20(1)(b)
30(1)(a)
Decision Type
Order
Final report
Summary

The complainant alleged that Employment and Social Development Canada (ESDC) had improperly withheld information under subsection 19(1) (personal information), paragraph 20(1)(b) (confidential third-party financial, commercial, scientific or technical information) and subsection 24(1) (disclosure restricted by another law) of the Access to Information Act in response to an access request for records pertaining to the engagement of Canadian universities in the Federal Contractors Program. The complaint falls within paragraph 30(1)(a) of the Act.

Business numbers, the only information withheld under subsection 24(1), were removed from the scope of the complaint.

The institution did not demonstrate that all information it withheld under subsection 19(1) was personal information about identifiable individuals, or that it appropriately exercised its discretion under paragraph 19(2)(b).

The institution and third party did not demonstrate that the requirements of paragraph 20(1)(b) were met where ESDC withheld a completed Employment Equity Achievement Awards Application Form.

The complaint is well founded.

The Information Commissioner ordered the Minister of Employment and Social Development to disclose all information at issue.

ESDC gave notice that it would fully implement the order.

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Jan 13
2023

Transport Canada, 5820-00599

Institution
Transport Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2019-00729
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 10 days after the order takes effect.
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Jan 12
2023

Transportation Safety Board of Canada (Re), 2022 OIC 46

Institution
Transportation Safety Board of Canada
Section of the Act
19(1)
20(1)(a)
20(1)(b)
20(1)(c)
20(1)(d)
30(1)(a)
Decision Type
Order
Final report
Summary

The complainant alleged that Transportation Safety Board of Canada (TSB) had improperly withheld information under subsection 19(1) (personal information), paragraph 20(1)(b) (confidential third-party financial, commercial, scientific or technical information), 20(1)(c) (financial impact on a third party) and 20(1)(d) (negotiations by a third party) of the Access to Information Act. This was in response to an access request for an Aviation Occurrence Reporting Form and photographs related to an incident involving an Air Inuit aircraft.  The complaint falls within paragraph 30(1)(a) of the Act.

The application of subsection 19(1) was removed from the scope of the complaint.

TSB could not show that it met all the requirements of these exemptions.  Concerning paragraphs 20(1)(b), neither TSB nor the third party to whom the information relates, provided evidence or representation demonstrating that the information was confidential commercial information. No representations were provided to support the application of paragraphs 20(1)(c) and 20(1)(d).

The Information Commissioner ordered TSB to disclose all information at issue. TSB gave notice to the Commissioner that it would implement the order.

The complaint is well founded.

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Jan 11
2023

Privy Council Office, 5821-04203

Institution
Privy Council Office
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2021-00286
Did the institution give notice it would implement the order?
No response
Summary
Order: provide a complete response to the access request no later than February 24, 2023.
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Jan 10
2023

Innovation, Science and Economic Development Canada, 5820-03986

Institution
Innovation, Science and Economic Development Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2020-00655
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access no later than 10 days after the date the order takes effect.
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Jan 9
2023

Trans Mountain Corporation (Re), 2023 OIC 01

Institution
Trans Mountain Corporation
Section of the Act
10(2)
16(2)
30(1)(a)
Decision Type
Order
Final report
Summary

The complainant alleged that Trans Mountain Corporation (TMC) improperly responded to an access request by claiming subsection 10(2) of the Access to Information Act and indicating that, if records existed, they would be withheld under subsection 16(2) (facilitating the commission of an offence) of the Act. The complaint falls within paragraph 30(1)(a) of the Act. TMC could not show that it met the requirements for invoking subsection 10(2), nor that responsive records, if they existed, would fall under subsection 16(2) of the Act. More particularly, the OIC’s investigation revealed that the existence of some records responsive to part of the request had already been confirmed by TMC through a previous response to a nearly identical request. Therefore, TMC could not show that the existence or absence of records itself is information that warrants being withheld under the Act. The Information Commissioner ordered the President and CEO of TMC to provide a new response to the complainant confirming or denying the existence of records responsive to the request within 30 days of the coming into effect of the order and, if responsive records exist, to provide access to them unless access to information contained therein, or a part thereof, may/must be refused under a specific provision(s) of Part 1 of the Act. TMC gave notice to the Commissioner that it would be implementing the order but only by May 31, 2023. The complaint is well founded.

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Jan 9
2023

Indigenous Services Canada, 5821-06223

Institution
Crown-Indigenous Relations and Northern Affairs / Indigenous Services
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
ISC-A-2021-00079
Did the institution give notice it would implement the order?
Yes
Summary
Order: initiate any required consultations with third parties by no later than December 19, 2022.
Process and send to the requester, by no later than December 30, 2022, an interim response of all records not under consultation.
Send a complete response to the access request by no later than February 28, 2023.
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Jan 9
2023

Fisheries and Oceans Canada, 5822-01226

Institution
Fisheries and Oceans
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2020-01013
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request as soon as possible but no later than February 1, 2023.
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Dec 28
2022

Royal Canadian Mounted Police (Re), 2022 OIC 55

Institution
Royal Canadian Mounted Police
Section of the Act
30(1)(a)
Decision Type
Final report
Summary

The complainant alleged that the Royal Canadian Mounted Police (RCMP) did not conduct a reasonable search under the Access to Information Act when responding to an access request for the total amount paid annually by the RCMP as a result of sexual harassment/assault from 2009 to 2020. The complaint falls within paragraph 30(1)(a) of the Act. The investigation revealed that, to maintain confidentiality, the RCMP could not search its general ledger to identify which claims related to sexual harassment/assault. The RCMP also did not maintain a comprehensive list of all settlement payments made as a result of sexual harassment/assault that could be used to search the general ledger for additional responsive information. The RCMP could only reasonably compile and disclose information related to publicly known class action settlements. The Information Commissioner was satisfied that the RCMP conducted a reasonable search for records in response to the access request. The complaint is not well founded.

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