Decisions

The Information Commissioner publishes the final reports on her investigations on this website when she deems them to be of value in providing guidance to both institutions and complainants.

The Office of the Information Commissioner has established the Decisions Database to enable users to search final reports and other decisions, which outline the reasons and principles behind the Commissioner’s decisions and filter them using a number of criteria.

This database is updated regularly and continues to grow as more final reports, decisions and orders are added. The dates indicated refer to the date on which the decision was rendered.

Institutions are legally obliged to abide by an order from the Commissioner unless they apply to the Federal Court for a review of the matter that is the subject of the order. The Access to Information Act does not provide any other alternative to complying with the order. 

To learn more about the Information Commissioner’s orders, please visit our Frequently asked questions.

Other Corporate publications are available on the website.

Filters
Decision Type

707 decisions found

May 20
2022

Environment and Climate Change Canada, 5820-01403

Institution
Environment and Climate Change Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2019-01084
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a response to the request by June 23, 2022.
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May 20
2022

Environment and Climate Change Canada, 5820-01404

Institution
Environment and Climate Change Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2019-01085
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a response to the request by July 29, 2022.
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May 20
2022

Environment and Climate Change Canada, 5820-01405

Institution
Environment and Climate Change Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2019-01086
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a response to the request by May 11, 2022.
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May 20
2022

Environment and Climate Change Canada, 5820-01406

Institution
Environment and Climate Change Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2019-01087
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a response to the request by May 25, 2022.
Read more
May 20
2022

Environment and Climate Change Canada, 5820-01407

Institution
Environment and Climate Change Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2019-01089
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a response to the request by May 5, 2022.
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May 19
2022

Communications Security Establishment Canada, 5821-01019

Institution
Communications Security Establishment Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2020-00042
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a final response to the access request no later than July 24, 2022.
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May 12
2022

Shared Services Canada (Re), 2022 OIC 24

Institution
Shared Services Canada
Section of the Act
6
Decision Type
Order
Final report
Summary

The complainant alleged that Shared Services Canada (SCC) has wrongfully refused to process an access request made under the Access to Information Act for records related to informal official language complaints.

SSC refused to process the access request as it did not believe it met the requirements of section 6 of the Act.

SSC asserted that responding to the access request as worded would require tasking every employee of the department to search for records, more than 8,300 individuals. In addition, the administrative burden placed on SSC to respond to the request would unreasonably conflict with core activities.  

The Information Commissioner did not agree, and ordered the Minister of Public Services and Procurement Canada to accept the access request as meeting the requirements of section 6 and to proceed accordingly.

SSC did not respond to the Commissioner’s initial report. It is therefore unknown whether SSC will implement the Commissioner’s order.

The complaint is well founded.

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May 8
2022

Federal Economic Development Agency for Southern Ontario (Re), OIC 2022 39

Institution
Federal Economic Development Agency for Southern Ontario
Section of the Act
19(1)
20(1)(b)
20(1)(c)
20(1)(d)
Decision Type
Order
Final report
Summary

The complainant alleged that the Federal Economic Development Agency for Southern Ontario (FedDev Ontario) had improperly withheld information under subsection 19(1) (personal information), paragraph 20(1)(b) (confidential third-party financial, commercial, scientific or technical information), paragraph 20(1)(c) (financial impact on a third party) and paragraph 20(1)(d) (negotiations by a third party) of the Access to Information Act. This was in response to an access request for information related to applications for funding from The Corporation of the Town of Niagara-on-the-Lake (Niagara-on-the-Lake) between January 2020 and April 2021. The complaint falls within paragraph 30(1)(a) of the Act.

Neither the institution nor the third parties to whom the information relates provided evidence or representations demonstrating that the requirements of the exemptions were met.

The complaint is well founded.

The Information Commissioner ordered the FedDev Ontario to disclose all information at issue.

The Federal Economic Development Agency for Southern Ontario gave notice that it would fully implement the order.

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May 6
2022

Public Services and Procurement Canada (Re), 2022 OIC 23

Institution
Public Services and Procurement Canada
Section of the Act
30(5)
Decision Type
Recommendation
Final report
Summary

The complainant alleged that Public Services and Procurement Canada (PSPC) has failed to provide records in response to an access request made under the Access to Information Act, regarding Contract Number PWG560229 awarded on April 10, 2017 relating to Health Protection Building Demolition – Prime Consulting Services.

In response to the access request, PSPC indicated that it could not identify any relevant records, under its control. The investigation found that while the subcontracts and related records were not in PSPC’s physical possession, they were under its control for the purposes of the Act. Therefore, the records should have been retrieved and processed in accordance with the Act.

The Information Commissioner recommended that the records be retrieved and that a response be provided to the complainant.

PSPC gave notice to the Commissioner that it would not implement the recommendations.

The complaint is well founded.

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May 3
2022

Innovation, Science and Economic Development Canada (Re), 2022 OIC 22

Institution
Innovation, Science and Economic Development Canada
Section of the Act
20(1)(c)
Decision Type
Recommendation
Final report
Summary

The complainant alleged that Innovation, Science and Economic Development Canada (ISED) had improperly withheld information under paragraph 20(1)(c) (financial impact on a third party) of the Access to Information Act in response to an access request for records related to job creation estimates and estimated jobs maintained figures for projects that received assistance during a specific time period between 2011 and 2018.

The scope of the complaint was narrowed to information related to eleven (11) third parties.

Only one of the third parties, Toyota Motor Manufacturing Canada (Toyota), provided representations in support of the exemption. However, neither Toyota nor ISED demonstrated that the information at issue met all of the requirements of the exemption.

The Information Commissioner recommended that ISED disclose all information at issue.

ISED gave notice that it would not fully implement the recommendation and maintains that some information related to Toyota would continue to be withheld pursuant to paragraph 20(1)(c).

The complaint is well founded.

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