Decisions

The Information Commissioner publishes the final reports on her investigations on this website when she deems them to be of value in providing guidance to both institutions and complainants.

The Office of the Information Commissioner has established the Decisions Database to enable users to search final reports and other decisions, which outline the reasons and principles behind the Commissioner’s decisions and filter them using a number of criteria.

This database is updated regularly and continues to grow as more final reports, decisions and orders are added. The dates indicated refer to the date on which the decision was rendered.

Institutions are legally obliged to abide by an order from the Commissioner unless they apply to the Federal Court for a review of the matter that is the subject of the order. The Access to Information Act does not provide any other alternative to complying with the order. 

To learn more about the Information Commissioner’s orders, please visit our Frequently asked questions.

Other Corporate publications are available on the website.

Filters
Decision Type

707 decisions found

Jun 30
2022

Treasury Board of Canada Secretariat, 5821-00402

Institution
Treasury Board of Canada Secretariat
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2020-00261
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than 10 days after the order takes effect.
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Jun 30
2022

Canadian Human Rights Commission, 5821-00968

Institution
Canadian Human Rights Commission
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2020-00042
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a response to the access request as soon as possible but no later than September 15, 2022.
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Jun 22
2022

Notice: ceasing to investigate a complaint under subsection 30(5), 2022 OIC 27

Institution
-
Section of the Act
30
Decision Type
Ceasing to investigate
Summary

The Information Commissioner of Canada gives notice under subsection 30(5) of the Access to Information Act that she has ceased to investigate complaint 5819-02602, pursuant to paragraph 30(4)(a). This paragraph allows the Commissioner to cease to investigate a complaint when, in her opinion, a complaint is trivial, frivolous or vexatious, or is made in bad faith.

The complainant indicated that they wanted to pursue the matter as a point of principle although the matter for which the information was sought has already been settled. The complainant’s seeming lack of interest in obtaining access to the records and their request to continue to investigate, solely on a matter of principle, makes the complaint trivial.

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Jun 20
2022

Canada Revenue Agency (Re), 2022 OIC 30

Institution
Canada Revenue Agency
Section of the Act
16(1)(c)
19(1)
24(1)
Decision Type
Final report
Summary

The complainant alleged that the Canada Revenue Agency (CRA) had improperly withheld information under subsection 24(1) (disclosure restricted by another law), paragraph 16(1)(c) (conduct of investigations) and subsection 19(1) (personal information) of the Access to Information Act in response to an access request for the Canada Emergency Wage Subsidy (CEWS) database for all recipient corporations.

In the present instance, the schedule II provision claimed by CRA is section 241 of the Income Tax Act. Section 241 contains a general prohibition of the disclosure of taxpayer information, subject to certain limited exceptions.

The Office of the Information Commissioner is satisfied that the information at issue is about identifiable taxpayers that was prepared from information obtained by CRA for the purposes of administering the Income Tax Act, and the Commissioner concluded that the information was properly withheld pursuant to subsection 24(1).

Since paragraph 16(1)(c) and subsection 19(1) of the Act were applied concurrently to the same information that was exempted pursuant to subsection 24(1), it was not necessary to determine whether refusal to disclose the same information could also be justified under paragraph 16(1)(c) and subsection 19(1).

The complaint is not well founded.

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Jun 17
2022

Canada Post, 5821-00467

Institution
Canada Post
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2020-00093
Did the institution give notice it would implement the order?
No response
Summary
Order: provide a final response to the access request forthwith.
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Jun 14
2022

Royal Canadian Mounted Police (Re), 2022 OIC 28

Institution
Royal Canadian Mounted Police
Section of the Act
19(1)
23
Decision Type
Order
Final report
Summary

The complainant alleged that the Royal Canadian Mounted Police (RCMP) did not conduct a reasonable search under the Access to Information Act when responding to an access request seeking records relating to the RCMP’s “E Norther” file.

The request identified the RCMP’s Legal Services Unit as potentially having records but the RCMP initially refused to task this area stating that responsive records would not be under its control. The investigation found that the records, if they existed, would likely be under the RCMP’s control for the purposes of the Act.

The Information Commissioner ordered the RCMP to confirm if additional records existed and, if so, to process these records in accordance with the Act.The RCMP gave notice to the Information Commissioner that records had been identified and that an additional response was sent to the complainant.

The complaint is well founded.

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Jun 14
2022

Public Services and Procurement Canada (Re), 2022 OIC 29

Institution
Public Services and Procurement Canada
Section of the Act
9(1)
10(3)
Decision Type
Order
Final report
Summary

The complainant alleged Public Services and Procurement Canada (PSPC) did not respond to an access request by the extended due date under subsection 9(1) of the Access to Information Act. The request was for all documents regarding the Copyright Media Clearance Program for the period January 1, 2018 to June 12, 2019. The complaint falls within paragraph 30(1)(c) of the Act. PSPC had not responded to the access request when the extension of time expired on September 4, 2020. The issue of whether the extension of time was reasonable is moot.

The complaint is well founded.

The Information Commissioner ordered the Minister of Public Works and Government Services to provide a final response to the access request within 10 days after the day on which the order takes effect under paragraph 36.1(4)

PSPC gave notice that it would not be fully implementing the order.

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Jun 10
2022

Royal Canadian Mounted Police, 5819-01871

Institution
Royal Canadian Mounted Police
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2019-05776
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a final response to the access request forthwith.
Read more
Jun 10
2022

Royal Canadian Mounted Police, 5819-05031

Institution
Royal Canadian Mounted Police
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2019-04678
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a final response to the access request forthwith.
Read more
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