Decisions

The Information Commissioner publishes the final reports on her investigations on this website when she deems them to be of value in providing guidance to both institutions and complainants.

The Office of the Information Commissioner has established the Decisions Database to enable users to search final reports and other decisions, which outline the reasons and principles behind the Commissioner’s decisions and filter them using a number of criteria.

This database is updated regularly and continues to grow as more final reports, decisions and orders are added. The dates indicated refer to the date on which the decision was rendered.

Institutions are legally obliged to abide by an order from the Commissioner unless they apply to the Federal Court for a review of the matter that is the subject of the order. The Access to Information Act does not provide any other alternative to complying with the order. 

To learn more about the Information Commissioner’s orders, please visit our Frequently asked questions.

Other Corporate publications are available on the website.

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Decision Type

707 decisions found

Dec 21
2023

Shared Services Canada, 5822-01703

Institution
Shared Services Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2020-00107
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide interim responses every 3 months; and, provide a complete response by no later than February 29, 2028.
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Dec 19
2023

Privy Council Office, 5821-04189

Institution
Privy Council Office
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2019-00279
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request on or before March 1, 2024.
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Dec 18
2023

Fisheries and Oceans Canada (Re), 2023 OIC 42

Institution
Fisheries and Oceans
Section of the Act
13(1)
19(1)
20(1)(c)
Decision Type
Order
Final report
Summary

The complainant alleged that Fisheries and Oceans Canada (DFO) had improperly withheld information under paragraph 13(1)(c) (confidential information from government bodies), subsection 16(2) (security), paragraph 16(2)(c) (facilitating the commission of an offence), subsection 19(1) (personal information) and paragraph 20(1)(c) (financial impact on a third party) of the Access to Information Act in response to an access request for records about the Laval River slope stabilization project, at kilometre 680. This allegation falls within paragraph 30(1)(a) of the Act.

The use of subsections 16(2) and 19(1) to withhold signatures when the name of the signing authority was indicated directly below was removed from the scope of the complaint.

The Information Commissioner concluded that the information withheld under subsection 19(1) met the criteria of the exemption.

DFO did not show that the information met all of the requirements of paragraph 13(1)(c), in particular the confidentiality requirement.

Neither DFO nor the third party showed that the information met all the requirements for the exemption under paragraph 20(1)(c).

The Commissioner ordered DFO to release all information that was previously withheld pursuant to paragraphs 13(1)(c) and 20(1)(c), with the exception of the information withheld under subsection 19(1).

The institution gave notice to the Commissioner that it would implement the order.

The complaint is well founded.

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Dec 18
2023

Vancouver Fraser Port Authority (Re), 2023 OIC 44

Institution
Vancouver Fraser Port Authority
Section of the Act
18
20(1)(b)
Decision Type
Order
Final report
Summary

The complainant alleged that the Vancouver Fraser Port Authority (VFPA) had improperly withheld information under subsection 18(b) (competitive position of government institutions or negotiations by government institutions) and paragraph 20(1)(b) (confidential third-party financial, commercial, scientific or technical information) of the Access to Information Act. This was in response to an access request for a copy of an agreement between the Musqueam Indian Band and the VFPA. The allegation falls within paragraph 30(1)(a) of the Act.

The Information Commissioner was not satisfied that all of the information withheld under subsection 18(b) met the criteria for exemption. Further, the VFPA did not demonstrate that it considered all relevant factors and reasonably exercised its discretion to decide not to release the information.

Neither the institution nor the third party demonstrated that the information met the requirements for exemption pursuant to paragraph 20(1)(b).

The Commissioner ordered the VFPA to disclose all of the information withheld pursuant to paragraph 20(1)(b), unless it is found to meet the criteria for exemption pursuant to paragraph 18(b). The Commissioner also ordered the VFPA to re-exercise discretion concerning the information found to meet the criteria for exemption pursuant to paragraph 18(b).

The VFPA gave notice that it would release the information that did not meet the criteria for exemption, in a manner that would not disclose the length of the agreement. The VFPA did not address the second part of the order.

The complaint is well founded.

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Dec 14
2023

Public Health Agency of Canada, 5821-05211

Institution
Public Health Agency of Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2021-00451
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 90th business day after receipt of the final report.
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Dec 14
2023

Fisheries and Oceans Canada, 5822-07533

Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2021-01312/DSP
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 36th business day after receipt of the final report.
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Dec 13
2023

Health Canada, 5822-04095

Institution
Health Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-000449
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 36th business day after receipt of the final report.
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Dec 12
2023

Immigration, Refugees and Citizenship Canada, 5822-01104

Institution
Immigration, Refugees and Citizenship Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2021-37061
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than February 16, 2024.
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Dec 11
2023

Global Affairs Canada (Re), 2023 OIC 43

Institution
Global Affairs Canada
Section of the Act
30(1)(a)
Decision Type
Recommendation
Order
Final report
Summary

The complainant alleged that Global Affairs Canada (Global Affairs) did not conduct a reasonable search in response to an access request under the Access to Information Act. The request was for records related to roundtable discussions held in 2010 regarding international education and the "Statement of Principles for the Ethical Recruitment of International Students by Education Agents and Consultants", also known as the “London Statement”, as well as information related to the reasons why Canada chose not to endorse the statement. The allegation falls within paragraph 30(1)(a) of the Act.

The investigation determined that additional records that would have been responsive to the request ought to have existed but, through inadvertence, they had not been preserved. Global Affairs conducted additional searches and found additional records.

The Information Commissioner recommended that Global Affairs save all records of business value to their corporate repositories and remind employees of their information management responsibilities.

The Commissioner also ordered Global Affairs to provide the additional records to the complainant. Global Affairs gave notice to the Commissioner that it would be implementing the recommendations and orders.

The complaint is well founded.

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Dec 11
2023

Transport Canada, 5822-03546

Institution
Transport Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-00208
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 36th business day after receipt of the final report.
Read more
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