Decisions

The Information Commissioner publishes the final reports on her investigations on this website when she deems them to be of value in providing guidance to both institutions and complainants.

The Office of the Information Commissioner has established the Decisions Database to enable users to search final reports and other decisions, which outline the reasons and principles behind the Commissioner’s decisions and filter them using a number of criteria.

This database is updated regularly and continues to grow as more final reports, decisions and orders are added. The dates indicated refer to the date on which the decision was rendered.

Institutions are legally obliged to abide by an order from the Commissioner unless they apply to the Federal Court for a review of the matter that is the subject of the order. The Access to Information Act does not provide any other alternative to complying with the order. 

To learn more about the Information Commissioner’s orders, please visit our Frequently asked questions.

Other Corporate publications are available on the website.

Filters
Decision Type

638 decisions found

Sep 6
2023

Canadian Heritage, 5821-02666

Institution
Canadian Heritage
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2021-00143
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request, as modified by the complainant during the investigation, no later than June 30, 2024.
Read more
Aug 31
2023

Public Health Agency of Canada (Re), 2023 OIC 36

Institution
Public Health Agency of Canada
Section of the Act
30(1)(a)
Decision Type
Order
Final report
Summary

The complainant alleged that the Public Health Agency of Canada (PHAC) did not conduct a reasonable search in response to an access request under the Access to Information Act for records related to the fee schedule or dispersal of payments to every province and territory of Canada pursuant to Budget Implementation Act, 2021, No. 1, SC 2021, c 23, s 197. This complaint falls within paragraph 30(1)(a) of the Act.

During the investigation, the OIC sought information from PHAC related to the program areas tasked to search for records and the parameters of the search. In response, PHAC re-tasked the relevant program areas. As a result, approximately 104 additional pages identified as responsive to the request were retrieved.

The Information Commissioner ordered that PHAC complete the retrieval of the records identified by PHAC as responsive to the request and provide a new response to the complainant no later than 60 days after the effective date of the order. PHAC gave notice that it would implement the order.

The complaint is well founded.

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Aug 30
2023

National Defence, 5822-06543

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2021-00814
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request on the 36th business day following the date of the final report.
Read more
Aug 30
2023

National Defence, 5822-06626

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-00977
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request on the 36th business day following the date of the final report.
Read more
Aug 28
2023

Transport Canada, 5822-03201

Institution
Transport Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2021-00076
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 36th business day following receipt of the final report.
Read more
Aug 24
2023

National Defence, 5822-07210

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-00203
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request on the 36th business day following the date of the final report.
Read more
Aug 24
2023

National Defence, 5822-07212

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-00207
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request on the 36th business day following the date of the final report.
Read more
Aug 24
2023

Transport Canada, 5822-00953

Institution
Transport Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2021-00583
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 36th business day following receipt of the final report.
Read more
Aug 23
2023

Indigenous Services Canada (Re), 2023 OIC 17

Institution
Indigenous Services Canada
Section of the Act
30(1)(a)
Decision Type
Order
Final report
Summary

The complainant alleged that Indigenous Services Canada (ISC) did not conduct a reasonable search in response to an access request under the Access to Information Act for records from 2014 onwards related to the National Priority Ranking Framework, the Priority Framework for Water and Wastewater Projects, and long-term First Nations Infrastructure Investment Plans - including internal correspondence. The complaint falls within paragraph 30(1)(a) of the Act.

The investigation determined that the Offices of Primary Interest (OPIs) tasked with retrieval of responsive records may not have been the only appropriate OPIs to task, and that additional OPIs may hold responsive records.

The Information Commissioner ordered that ISC conduct a new search for additional records that respond to the access request and provide a new response once the search is complete that either gives access to any additional records or identifies why no such records were located.

ISC responded that it would implement the orders and expand the breadth of its search and provide any additional records by July 31, 2023.

The complaint is well founded.

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Aug 23
2023

Privy Council Office, 5819-00500

Institution
Privy Council Office
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2018-00051
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request on the 36th business day following the date of the final report.
Read more
Date modified:
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