Decisions

The Information Commissioner publishes the final reports on her investigations on this website when she deems them to be of value in providing guidance to both institutions and complainants.

The Office of the Information Commissioner has established the Decisions Database to enable users to search final reports and other decisions, which outline the reasons and principles behind the Commissioner’s decisions and filter them using a number of criteria.

This database is updated regularly and continues to grow as more final reports, decisions and orders are added. The dates indicated refer to the date on which the decision was rendered.

Institutions are legally obliged to abide by an order from the Commissioner unless they apply to the Federal Court for a review of the matter that is the subject of the order. The Access to Information Act does not provide any other alternative to complying with the order. 

To learn more about the Information Commissioner’s orders, please visit our Frequently asked questions.

Other Corporate publications are available on the website.

Filters
Decision Type

707 decisions found

Oct 1
2023

Decision pursuant to 6.1, 2023 OIC 49

Institution
-
Section of the Act
6.1
Decision Type
Declining to act on a request
Summary

An institution submitted an application seeking the Information Commissioner’s approval to decline to act on three access requests under subsection 6.1(1) of the Access to Information Act. In the institution’s opinion, these requests are made in bad faith and are an abuse of the right to make a request. The institution further claims that it met its duty to assist the requester prior to seeking approval to decline to act.

The Commissioner finds that the institution did show that it had fulfilled its duty to assist the requester prior to seeking approval to decline to act. She also finds that the institution established that the access requests are an abuse of the right to make a request.

The application is granted.

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Sep 28
2023

National Defence (Re), 2023 OIC 27

Institution
National Defence
Section of the Act
30(1)(a)
Decision Type
Order
Final report
Summary

The complainant alleged that National Defence did not conduct reasonable searches in response to access requests under the Access to Information Act for records relating to certain contracts. The complaints fall within paragraph 30(1)(a) of the Act.

The investigations determined that National Defence had not attempted to retrieve records in the possession of the third party that National Defence was entitled to obtain under the contract. As a result of the investigations, National Defence contacted the contractor to request copies of the records and retrieved the documents.

The Information Commissioner ordered that National Defence process any additional records located, provide new responses to the complainant that either give access to any additional records or identify why the additional records are not responsive to the request.

National Defence gave notice to the Commissioner that it would be implementing the orders.

The complaints are well founded.

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Sep 27
2023

National Defence, 5822-07096

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2021-01777
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request on the 36th business day following the date of the final report.
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Sep 27
2023

Innovation, Science and Economic Development Canada, 5823-00179

Institution
Innovation, Science and Economic Development Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-00796
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than October 17, 2023.
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Sep 26
2023

Parks Canada (Re), 2023 OIC 26

Institution
Parks Canada
Section of the Act
19(1)
21
23
Decision Type
Final report
Summary

The complainant alleged that Parks Canada had improperly withheld information under subsection 19(1) (personal information), paragraphs 21(1)(a) (advice or recommendations), 21(1)(b) (accounts of consultations or deliberations) and 21(1)(c) (positions or plans developed for negotiations), and section 23 (litigation privilege) of the Access to Information Act. This was in response to an access request for records related to Benga Mining or the Grassy Mountain Coal Project and communications, including internal records relating to such communications, regarding Benga Mining or the Grassy Mountain Coal Project, that were exchanged between the institution and the Alberta Energy Regulator. The complaint falls within paragraph 30(1)(a) of the Act.

During the processing of their request, the complainant had expressly indicated that they were not interested in information not related to Benga Mining or the Grassy Mountain Coal Project. The Commissioner was satisfied that based on the particular facts of this case, Parks Canada was justified in not processing records, or portions thereof, which the complainant had agreed should not be considered part of the response to their request.

During the course of the investigation, Parks Canada disclosed a portion of the record initially withheld under paragraph 21(1)(a). The Information Commissioner was satisfied that the information that remained withheld under subsection 19(1), paragraph 21(1)(a) and section 23 met the criteria of the exemptions.

The complaint is well-founded.

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Sep 26
2023

National Defence, 5822-07211

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-00206
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request on the 36th business day following the date of the final report.
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Sep 26
2023

National Defence, 5822-07139

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-01180
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request on the 36th business day following the date of the final report.
Read more
Sep 22
2023

Global Affairs Canada, 5822-06683

Institution
Global Affairs Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-02741
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than on the 36th day following the issuance of my final report.
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Sep 19
2023

Correctional Service Canada, 5822-05192

Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2020-00132
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide monthly interim releases, with a complete response to the access request as soon as possible but no later than September 30, 2024.
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Sep 19
2023

Correctional Service Canada, 5822-07420

Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-00074
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request as soon as possible, but no later than the 36th business day following the date of the final report.
Read more
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