Decisions

The Information Commissioner publishes the final reports on her investigations on this website when she deems them to be of value in providing guidance to both institutions and complainants.

The Office of the Information Commissioner has established the Decisions Database to enable users to search final reports and other decisions, which outline the reasons and principles behind the Commissioner’s decisions and filter them using a number of criteria.

This database is updated regularly and continues to grow as more final reports, decisions and orders are added. The dates indicated refer to the date on which the decision was rendered.

Institutions are legally obliged to abide by an order from the Commissioner unless they apply to the Federal Court for a review of the matter that is the subject of the order. The Access to Information Act does not provide any other alternative to complying with the order. 

To learn more about the Information Commissioner’s orders, please visit our Frequently asked questions.

Other Corporate publications are available on the website.

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Decision Type

707 decisions found

Oct 25
2023

Transport Canada (Re), OIC 2023 38

Institution
Transport Canada
Section of the Act
19(1)
20(1)(b)
Decision Type
Order
Final report
Summary

The complainant alleged that Transport Canada had improperly withheld under subsection 19(1) (personal information) and paragraph 20(1)(b) (confidential third-party financial, commercial, scientific or technical information) of the Access to Information Act portions of the Hazardous Occurrence Investigation Report, dated August 25, 2016, into the death of a Canadian National Railway (CN) employee. The complaint falls within paragraph 30(1)(a) of the Act.

Certain information did not meet the requirements of subsection 19(1), including train numbers, track numbers, locations and information found within witness statements where disclosure would not create a serious possibility of identification of the witnesses.

The institution and the third party did not demonstrate that any of the information met all four requirements of paragraph 20(1)(b).

The Information Commissioner ordered that Transport Canada disclose specific information withheld under subsection 19(1), consider whether its discretion was triggered under paragraph 19(2)(c) and if so excersize its discretion reasonably and disclose the information withheld under paragraph 20(1)(b) where such information does not meet the requirements of subsection 19(1).

Transport Canada gave notice that it would be implementing the order.

The complaint is well founded.

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Oct 25
2023

Canada Revenue Agency, 5822-07416

Institution
Canada Revenue Agency
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-149150
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request by February 7, 2024.
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Oct 25
2023

Transport Canada, 5822-07980

Institution
Transport Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-00250
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 36th business day following receipt of the final report.
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Oct 24
2023

National Defence, 5822-05373

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-00909
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request on the 36th business day following the date of the final report.
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Oct 16
2023

Natural Resources Canada (Re), 2023 OIC 45

Institution
Natural Resources Canada
Section of the Act
20(1)(b)
Decision Type
Recommendation
Final report
Summary

The complainant alleged that Natural Resources Canada (NRCan) had improperly withheld information under paragraph 20(1)(b) (confidential third-party financial, commercial, scientific or technical information) and 20(1)(c) (financial impact on a third party) of the Access to Information Act. This was in response to an access request for records related to a specific contract. The complaint falls within paragraph 30(1)(a) of the Act.

NRCan and the third party did not show that all of the requirements of paragraphs 20(1)(b) and 20(1)(c) were met for portions of the information.

The Information Commissioner recommended that NRCan disclose all information previously withheld under paragraphs 20(1)(b) and (c), other than a void cheque and the unit prices and quantities. NRCan did not inform the Commissioner, as required by subsection 37(1), whether they would implement the recommendation. Instead, they disclosed additional information to the complainant and provided a copy to the Office of the Information Commissioner. Upon review, the Information Commissioner noted that the additional disclosure did not include all of the information subject to her recommendation.

The complaint is well founded.

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Oct 11
2023

Immigration, Refugees and Citizenship Canada, 5822-02813

Institution
Immigration, Refugees and Citizenship Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
1A-2022-24361
Did the institution give notice it would implement the order?
No response
Summary
Order: provide a complete response to the access request no later than on the 36th business day following the date of the final report.
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Oct 10
2023

Innovation, Science and Economic Development Canada, 5822-07952

Institution
Innovation, Science and Economic Development Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-00448 / MO
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than January 26, 2024.
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Oct 5
2023

Employment and Social Development Canada, 5821-01465

Institution
Employment and Social Development Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2020-01070
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 36th business day following receipt of this report.
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Oct 3
2023

Public Health Agency of Canada, 5822-03193

Institution
Public Health Agency of Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2021-000306
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 60th business day following receipt of the final report.
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Oct 1
2023

Decision pursuant to 6.1, 2023 OIC 48

Institution
-
Section of the Act
6.1
Decision Type
Declining to act on a request
Summary

An institution submitted an application seeking the Information Commissioner’s approval to decline to act on an access request under subsection 6.1(1) of the Access to Information Act. In the institution’s opinion, the request is both an abuse of the right to make a request and vexatious. The institution further claims that it met its duty to assist the requester prior to seeking approval to decline to act.

The Commissioner finds that the institution showed that it fulfilled its duty to assist the requester prior to seeking approval to decline to act. The institution, however, did not establish that the access request is either an abuse of the right to make a request or vexatious.

The application is not granted.

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