Decisions

The Information Commissioner publishes the final reports on her investigations on this website when she deems them to be of value in providing guidance to both institutions and complainants.

The Office of the Information Commissioner has established the Decisions Database to enable users to search final reports and other decisions, which outline the reasons and principles behind the Commissioner’s decisions and filter them using a number of criteria.

This database is updated regularly and continues to grow as more final reports, decisions and orders are added. The dates indicated refer to the date on which the decision was rendered.

Institutions are legally obliged to abide by an order from the Commissioner unless they apply to the Federal Court for a review of the matter that is the subject of the order. The Access to Information Act does not provide any other alternative to complying with the order. 

To learn more about the Information Commissioner’s orders, please visit our Frequently asked questions.

Other Corporate publications are available on the website.

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Decision Type

638 decisions found

Aug 15
2023

Immigration and Refugee Board of Canada, 5822-04290

Institution
Immigration and Refugee Board of Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-00784
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request as soon as possible but no later than on the 60th business day following the date of the final report.
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Aug 8
2023

Agriculture and Agri-Food Canada (Re), 2023 OIC 21

Institution
Agriculture and Agri-Food Canada
Section of the Act
19(1)
20(1)(b)
Decision Type
Order
Final report
Summary

The complainant alleged that Agriculture and Agri-Food Canada (AAFC) had improperly withheld information under subsection 19(1) (personal information) and paragraph 20(1)(b) (confidential third-party financial, commercial, scientific or technical information) of the Access to Information Act in response to an access request for communications with the National Farm Animal Care Council (NFACC) regarding the Five-Year Review Summary Report and the proposed amendments to the Code of Practice for the Care and Handling of Pigs. The complaint falls within paragraph 30(1)(a) of the Act.

During the course of the investigation, the AAFC disclosed portions of records initially withheld pursuant to subsection 19(1) and paragraph 20(1)(b).

The Information Commissioner was satisfied that the information that remained withheld under subsection 19(1) met the criteria of the exemption. The AAFC reasonably exercised its discretion to decide not to release the information.

Neither the institution nor the third party demonstrated that the information met the requirements for exemption pursuant to paragraph 20(1)(b).

The complaint is well founded.

The Commissioner ordered the AAFC to disclose all information withheld under paragraph 20(1)(b), unless it qualifies for exemption pursuant to subsection 19(1) or is outside the scope of the request, as outlined in the report.

The institution gave notice to the Commissioner that it would not follow the order, in light of new information regarding the impacts releasing the information would have, and that it would be applying to the Federal Court pursuant to subsection 41(2) of the Act.

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Aug 8
2023

Canada Mortgage and Housing Corporation (Re), 2023 OIC 33

Institution
Canada Mortgage and Housing Corporation
Section of the Act
18
20(1)(b)
21
68
Decision Type
Order
Final report
Summary

The complainant alleged that the Canada Mortgage and Housing Corporation (CMHC) had improperly withheld information under paragraph 18(a) (government trade secrets, government financial, commercial, scientific or technical information), paragraph 18(b) (competitive position of government institutions, negotiations by government institutions), paragraph 20(1)(b) (confidential third-party financial, commercial, scientific or technical information), paragraph 21(1)(a) (advice or recommendations) and paragraph 21(1)(b) (accounts of consultations or deliberations) of the Access to Information Act. This was in response to an access request for records related to the development and significant policy changes to the Canada Mortgage Bonds (CMB) program, as well as risk assessment for the CMB and the National Housing Act Mortgage-Backed Securities (NHA MBS) programs. The complaint falls within paragraph 30(1)(a) of the Act.

The scope of the complaint was reduced to remove instances where paragraph 20(1)(b) was applied to withhold certain third-party information.

During the investigation, CMHC invoked paragraph 68(a) to withhold some third-party information available for purchase. CMHC also disclosed some information it had withheld under paragraphs 18(a), 18(b), 21(1)(a) and 21(1)(b). CMHC showed that it met all of the requirements of these exemptions where it maintained them.

The third parties whose information remained at issue did not provide any representations and CMHC could not show that it met all the requirements of paragraph 20(1)(b).

The Information Commissioner ordered that CMHC disclose all information at issue withheld under paragraph 20(1)(b).

CMHC gave notice that it would implement the order.

The complaint is well founded.

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Aug 8
2023

Global Affairs Canada, 5822-03402

Institution
Global Affairs Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-00782
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request on the 36th business day following the date of the final report.
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Aug 8
2023

Global Affairs Canada, 5822-04636

Institution
Global Affairs Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-00961
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request on the 36th business day following the date of the final report.
Read more
Aug 7
2023

Social Sciences and Humanities Research Council of Canada (Re), 2023 OIC 23

Institution
Social Sciences and Humanities Research Council
Section of the Act
20(1)(b)
Decision Type
Order
Final report
Summary

The complainant alleged that the Social Sciences and Humanities Research Council (SSHRC) had improperly withheld information under paragraph 20(1)(b) (confidential third-party financial, commercial, scientific or technical information) of the Access to Information Act. This was in response to an access request for records relating to a virtual town hall meeting involving the SSHRC President and President of Memorial University of Newfoundland and Labrador (MUN), as well as other meetings or contacts between SSHRC and MUN officials and representatives from December 11, 2020 to the date of the request. The complaint falls within paragraph 30(1)(a) of the Act.

The institution and third party did not demonstrate that all of the requirements of paragraph 20(1)(b) were met.

The Information Commissioner ordered that SSHRC release all of the information withheld under paragraph 20(1)(b).

SSHRC gave notice to the Commissioner that it would implement the order.

The complaint is well founded.

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Aug 3
2023

Global Affairs Canada, 5822-04776

Institution
Global Affairs Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-00220
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request on the 36th business day following the date of the final report.
Read more
Aug 3
2023

Privy Council Office, 5820-02277

Institution
Privy Council Office
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2019-00186
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request on the 36th business day following the date of the final report.
Read more
Aug 3
2023

National Defence, 5822-06625

Institution
National Defence
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2022-00974
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request no later than the 36th business day after the date of the final report.
Read more
Aug 3
2023

Privy Council Office, 5820-02562

Institution
Privy Council Office
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2020-00335
Did the institution give notice it would implement the order?
Yes
Summary
Order: 1.) provide the interim response of approximately 800 pages by August 29, 2023, and 2.) provide a complete response to the access request no later than October 26, 2023.
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