Decisions

The Information Commissioner publishes the final reports on her investigations on this website when she deems them to be of value in providing guidance to both institutions and complainants.

The Office of the Information Commissioner has established the Decisions Database to enable users to search final reports and other decisions, which outline the reasons and principles behind the Commissioner’s decisions and filter them using a number of criteria.

This database is updated regularly and continues to grow as more final reports, decisions and orders are added. The dates indicated refer to the date on which the decision was rendered.

Institutions are legally obliged to abide by an order from the Commissioner unless they apply to the Federal Court for a review of the matter that is the subject of the order. The Access to Information Act does not provide any other alternative to complying with the order. 

To learn more about the Information Commissioner’s orders, please visit our Frequently asked questions.

Other Corporate publications are available on the website.

Filters
Decision Type

902 decisions found

Oct 5
2022

Atlantic Canada Opportunities Agency (Re), 2022 OIC 61

Institution
Atlantic Canada Opportunities Agency
Section of the Act
20(1)(b)
20(1)(d)
30(1)(a)
Decision Type
Order
Final report
Summary

The complainant alleged that the Atlantic Canada Opportunities Agency (ACOA) had improperly withheld information under paragraphs 20(1)(b) (confidential third-party financial, commercial, scientific or technical information) and 20(1)(d) (negotiations by a third party) of the Access to Information Act. This was in response to an access request for records related to a grant made to the Organisation for Economic Co-operation and Development (OECD) in March 2020. This complaint falls within paragraph 30(1)(a) of the Act.

No representations were provided by either the OECD or ACOA in support of the application of either exemption to the information at issue.

The Information Commissioner ordered ACOA to disclose the records in their entirety. ACOA gave notice to the Commissioner that it would implement the order.

The complaint is well founded.

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Oct 5
2022

Public Services and Procurement Canada, 5821-04045

Institution
Public Services and Procurement Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2021-00086
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request as soon as possible but no later than October 31, 2022.
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Oct 4
2022

Privy Council Office, 5819-00496

Institution
Privy Council Office
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2017-00767
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request by no later than October 28, 2022.
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Oct 4
2022

Privy Council Office, 5819-00497

Institution
Privy Council Office
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2017-00768
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request by no later than October 28, 2022.
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Oct 4
2022

Privy Council Office, 5819-00498

Institution
Privy Council Office
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2017-00769
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request by no later than December 23, 2022.
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Oct 4
2022

Privy Council Office, 5819-00499

Institution
Privy Council Office
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2017-00770
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request by no later than November 5, 2022.
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Oct 4
2022

Privy Council Office, 5821-04186

Institution
Privy Council Office
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2021-00268
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide an interim response to the access request, consisting of records that do not require consultation, forthwith.
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Sep 21
2022

Canada Revenue Agency, 5822-00698

Institution
Canada Revenue Agency
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
A-2021-137895
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request as soon as possible but no later than October 17, 2022.
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Sep 13
2022

Canada School of Public Service (Re), 2022 OIC 44

Institution
Canada School of Public Service
Section of the Act
30(1)(a)
30(1)(f)
Decision Type
Recommendation
Final report
Summary

The complainant alleged that the Canada School of Public Service (CSPS) did not conduct a reasonable search in response to an access request made under the Access to Information Act for all emails sent and received by a specified senior executive from January 1, 2019 to July 8, 2019. The complaint falls within paragraph 30(1)(a) of the Act. In addition, the complainant questioned whether the request was processed without regard to the identity of the person making the request.  This aspect of the complaint falls within paragraph 30(1)(f) of the Act. Finally, the complainant further alleged that the CSPS intentionally deleted records despite knowing that there was an existing access request for those records.

This investigation revealed several issues with the processing of this request including, but not limited to: keeping the request on hold for months without lawful authority; failing to retain records responsive to an active access request; and an inadequate search for records as evidenced by the additional records that were ultimately found and sent to the complainant. The Information Commissioner concluded that the CSPS did not initially conduct a reasonable search in response to the access request. Also, while it is clear that the CSPS mishandled the processing of this request, the Commissioner did not find evidence related to the commission of an offense under the Act in the context of the investigation. Lastly, with regard to the allegation that the complainant’s identity was taken into consideration during the processing of the request, the Commissioner did not find evidence of this during the course of the investigation. The complaint is well founded.

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Sep 13
2022

Public Health Agency of Canada, 5821-00528

Institution
Public Health Agency of Canada
Section of the Act
7
Decision Type
Delay in responding to a request
Order
Institution file #
PHAC-A-2020-000268
Did the institution give notice it would implement the order?
Yes
Summary
Order: provide a complete response to the access request as soon as possible but no later than October 17, 2022.
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